Office Assistant

3 weeks ago

Virar, India Reta Globe India Private Limited Full time

**Job Title: Marketing and Merchant Support Staff**

**Company Overview**:
We are a dynamic retail solution company at the forefront of innovation in the retail industry. Our cutting-edge technology and commitment to excellence empower retailers to thrive in today's competitive market landscape. As we continue to grow, we are seeking a motivated Marketing and Merchant Support Staff to join our team and contribute to our mission of revolutionizing the retail experience.

**Position Overview**:
As a Marketing and Merchant Support Staff member, you will play a crucial role in supporting our marketing efforts and providing assistance to our merchant partners. You will collaborate closely with the marketing team to execute campaigns, analyze data, and develop strategies to drive customer engagement and brand awareness. Additionally, you will work closely with merchants to ensure smooth onboarding, provide ongoing support, and address any issues or concerns they may have.

**Responsibilities**:

- Conduct market research and analyze consumer trends to identify opportunities for growth and innovation.
- Create and maintain marketing collateral, including product documentation, presentations, and promotional materials.
- Collaborate with cross-functional teams to develop and implement marketing strategies that align with business objectives.
- Provide support to merchant partners, including onboarding assistance, training, and troubleshooting.
- Serve as a liaison between merchants and internal teams to facilitate communication and resolve issues in a timely manner.
- Monitor merchant performance metrics and provide insights and recommendations for improvement.
- Stay up-to-date on industry trends and best practices to inform marketing and merchant support initiatives.

**Qualifications**:

- Bachelor's degree in marketing, business administration, or a related field.
- Prior experience in marketing, retail, or customer support roles preferred.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication skills, both written and verbal, with the ability to effectively interact with internal teams and external partners.
- Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite and familiarity with marketing analytics tools and platforms.
- A proactive and collaborative approach with a passion for driving results and exceeding expectations.

**Benefits**:

- Competitive salary and benefits package
- Opportunities for professional development and advancement
- Dynamic and collaborative work environment
- Exposure to cutting-edge technology and innovative retail solutions
- Opportunity to make a meaningful impact on the future of retail

**Salary**: ₹10,233.51 - ₹21,012.28 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Marathi, Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 20/04/2024

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