Customer Support Associate

1 month ago


Bhopal, India izicart Full time

IZI - A consumer tech firm, pioneered consumer drone in India and aggressively expanding into various new verticals to set new industry benchmarks is looking for an ambitious and energetic Customer Support Associate.

Responsibility:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Answering Whatsapp Queries, Mail queries.

Skills Required:

- Good English communication
- Graduate in any stream

**Job Type**: Full Time/ Permanant Regular

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹14,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you in Bhopal?
- Do you have any experience?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



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