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Executive Customer Service

7 months ago

Bengaluru Karnataka, India Lobo Staffing Solutions Pvt. Ltd Full time

**Position**:

- Executive Customer Service (Order Processing)

**Location**: Bangalore

**Experience**: 1+ years
- 1 - 2 Years of experience in Accounting/ Finance.
- Experience in order processing, logistics, customer service
- Knowledge of ERP software (preferably SAP)

**Qualification**: Any Graduate

**Skill set**: Good communication

**Description**:

- Processing orders in the system based on the input from customers and salesmen.
- Organization of deliveries and material flow within the company in line with relevant regulations.
- Cooperation with suppliers, shipping companies and customs agencies.
- Monitoring delivery timetables.
- Close cooperation with warehouses and overseeing articles flow as well as stock levels.
- Controlling circulation of documents, verifying their correctness and monitoring shipping documents
- Actively proposing process optimizations.
- Close cooperation with various internal departments (around the world).
- GS: Act as a stakeholder/Company representative when communicating with customer.
- GS: End-to-end process - from order till invoice/cash collection (1 layer: business type, 2 layer: customer group)

**Salary**: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Bangalore, Karnataka (required)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (required)

Work Location: In person