Claims Officer

2 months ago


Adajan Surat Gujarat, India S.MEERA IMP & FUND DISTRIBUTOR PVT LTD Full time

Manage and supervise a work process of insurance claims of motor insurance, providing guidance, coaching, and support to company's existing customers to facilitate the claim process.
- Develop and implement strategies to streamline claims processes, improve efficiency, and enhance customer satisfaction.
- Monitor claim volumes, turnaround times, and quality metrics to identify trends and areas for improvement.
- Serve as a point of escalation for difficult or sensitive claims issues, working closely with internal stakeholders to achieve resolution.
- Ensure compliance with regulatory requirements and company policies in all aspects of claims handling.
- Foster a culture of continuous improvement within the claims department, encouraging innovation and best practice sharing.
- Collaborate with other multi brand workshops and other departments such as underwriting, legal, and risk management to address claims-related issues and improve processes.
- Prepare regular reports and presentations on claims performance, trends, and initiatives for senior management.

**Salary**: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

**Speak with the employer**

+91 9510975500

Expected Start Date: 08/03/2024


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