Customer Service

4 weeks ago


Hyderabad, India Owl Get It - Restaurant Delivery & Concierge Service! Full time

We are looking for an all rounder to join our customer service and ops team for our food delivery app

You will be responsible for ensuring deliveries are done on time, customer calls are answered, complaints and queries are dealt with in accordance to SOP and Customer care mandate.

**Requirements**:

- Fluent English Speaking & Written.
- Ability to work to UK timings.
- Work in a similar environment previously.
- Ability to use excel for updating and recording actions.
- Understanding of customer service in the food delivery industry.
- App & Website backend management. I.e. Monitoring orders.
- Good time keeping.
- Operations and Management Experience at entry level.

**Job Types**: Contractual / Temporary, Freelance
Contract length: 12 months

**Salary**: ₹15,000.00 - ₹27,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- Weekend availability
- Weekend only

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Expected Start Date: 08/04/2023



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