Askhr Associate

**Description**:
**About this role**:
**What you’ll do**:

- Provide general support to inquiries from Gartner associates, HR teams and COEs, and other Gartner HR stakeholders
- Maintain, audit, and create AskHR knowledge base articles, partnering with COEs to create new content for our most frequently asked questions
- Process and analyze HR and ServiceNow data for reporting purposes and new self-service capabilities
- Work in close partnership with business-unit aligned Recruiters, HR Associates and HR Partners

**What you’ll need**:

- 1-3 years of professional administrative experience
- HR operations, HR coordination, or HR generalist experience preferred
- Superb customer service skills and sense of urgency in a services environment
- Ability to handle multiple high-priority tasks simultaneously and meet deadlines and SLAs
- Demonstrated ability to work as part of a virtual team
- Inquiry ticketing/triage experience, preferably in a system (ServiceNow)
- Professional interest in drafting written and verbal HR-related communications and content
- Excellent communication and interpersonal skills, problem-solving and decision-making skills, and ability to handle sensitive and confidential situations and/or documentation
- HRIS experience preferred, preferably Workday

**What We Offer**:

- Limitless growth and learning opportunities.
- A collaborative and positive culture — Your team will be as smart and driven as you
- A chance to make an impact — Your work will contribute directly to our strategy
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities

LI- AS

**Who are we?**

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

**What makes Gartner a great place to work?**

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

**What do we offer?**

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:93296