Business Transcription

4 months ago

Hyderabad, India FactSet Research Systems Full time

About FactSet:
FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.

Process Brief:
CallStreet is the leading provider of Raw Transcripts, Corrected Transcripts, and Formatted transcripts of Earnings, Conferences, and other various other events’ calls to the investment community. Investment professionals rely on CallStreet Transcripts for research and key business decisions.

Job Responsibilities:

- Ensure assigned unedited transcripts are reviewed with the audio and every major, minor, grammatical, & immaterial error is rectified as per verbatim. The Corrected transcripts are to be completed with a minimum quality benchmark which is measured by an error score of 1.6 per 10 minute of audio. Edit the transcript at a TAT of 3.5x or less measured against length of the call. Edit 80 to 100 minutes for a given shift.
- Will be a backup for TL. In absence of TL take lead interacting and coordinating with FCAs in getting work assigned as per available team size. Assign work to Editors in the shift. Request for open edits in the absence of scheduled work. Be a mentor (when required) for new hires in the team. Capacity management ensuring team is correctly occupied and business is as usual

Job Summary:

- Listening Ability To be able to review the transcript while listening to different accents
- Typing Skills To be able to type/edit the transcripts faster accurately
- Strong Knowledge of Financial terms To understand the context of the calls and terminologies being used as the calls are majorly related to financial performance of the company.
- Research Skill To be able to research on the relevant Products, Executive names not easily understandable in the audio
- Ability to work in Pressure The nature of the work is highly tiring both physically and mentally and hence to be able to absorb the pressure is a very essential requirement for the job
- Ownership As the role requires to acts as backup of TL during their absence, the role requires Ownership
- English Grammar knowledge To appropriately punctuate and edit the transcript
- Exposure to various accents Editors do work on edits from multiple geographies

JOB REQUIREMENTS
- Excellent listening abilities.
- Excellent typing skills ( 60 wpm) and/or voice-writing experience. Voice writers will need to type at least 25-30 wpm.
- Excellent written English skills. (Financial, Business vocabulary)
- Excellent English speaking skills (for voice-writers).
- Previous transcription experience encouraged, but not required.
- MS-Office knowledge
- Willing to work in shifts
- Willing to work extended hours during peak season
- Willing to be assigned to other projects
- Driven by success, enthusiasm and a desire to exceed target
- Proven team player

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family

status or veteran status. FactSet participates in E-Verify.

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