Customer Care Representative

2 weeks ago

Mangalore, India Shikshadarpana Full time

Product Knowledge: Maintain a deep understanding of the bank's secured loan products, interest rates, terms, and conditions, ensuring accurate and up-to-date information is provided to customers
- Risk Assessment: Conduct thorough risk assessments by analyzing credit reports, income verification, and collateral valuation to mitigate potential lending risks
- Compliance: Adhere to all relevant banking regulations, policies, and procedures to ensure compliance with internal and external guidelines
- Relationship Building: Build strong and lasting relationships with clients, offering exceptional customer service to foster loyalty and repeat business
- Cross-selling: Identify opportunities for cross-selling other banking products and services that align with the customer's financial needs, such as insurance, investment options, and savings accounts
- Achieve Targets: Meet individual and team targets related to loan origination, loan quality, and customer satisfaction
- Documentation: Prepare accurate and complete loan documentation, ensuring all legal and regulatory requirements are met
- Market Research: Stay informed about industry trends, competitor offerings, and changes in the secured loan market, providing insights and recommendations to improve the bank's product portfolio

Qualifications and Skills:

- Bachelor's degree in finance, business administration, or a related field is preferred
- Proven experience as a Loan Officer or a similar role in the banking sector, with a focus on secured loans, is advantageous
- Strong understanding of secured loan products, lending principles, and credit risk assessment
- Excellent interpersonal and communication skills, with the ability to explain complex financial concepts to customers clearly
- Analytical mindset with attention to detail for accurate risk assessment and loan evaluation
- Customer-centric approach, demonstrating empathy and problem-solving skills to meet customer needs effectively
- Familiarity with relevant banking regulations and compliance requirements
- Proficiency in using banking software and systems for loan origination and documentation
- Sales-oriented mindset to achieve loan origination targets and identify cross-selling opportunities
- Ability to work independently and collaboratively within a team-oriented environment

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Do you have two wheeler? Yes / No

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Kannada (required)

**Speak with the employer**
+91 9916219313

  • Customer Support Representative

    2 months ago

    Mangalore, India Customer Service Executive Full time

    Address customer query and concerns on a call and Follow SOP and Address customer redressals. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

  • Customer Support Representative

    2 months ago

    Mangalore, India Customer Service Executive Full time

    **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service (required) **Language**: -...

  • Customer Care Executive

    2 weeks ago

    Mangalore, India VictaMan Services Private Limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Care Executive

    2 weeks ago

    Mangalore, India Alchemy Healthcare Full time

    **Customer Care Executive** - Basic computer skills. - Fluency in English, Kannada & Local languages. - Excellent communication skills. **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required)

  • Customer Care Executive

    3 weeks ago

    Mangalore, India Victaman Services Pvt Ltd Full time

     Role—Customer Care Executive.  Education Qualification—PUC / Graduates  Experience Details—Fresher or Experience is OK.  Languages Known—English, Hindi with any regional language  Rounds of Interview--- Initial Screening/Ops round/Client Round  Immediate Joiners **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: -...

  • Customer Care Executive

    6 days ago

    Mangalore, Karnataka, India Alchemy Healthcare Full time

    Customer Care Executive Basic computer skills. Fluency in English, Kannada & Local languages. Excellent communication skills.Salary: ₹8, ₹12,000.00 per monthSchedule: Day shiftEducation: Higher Secondary(12th Pass) (required)

  • Customer Service Representative

    3 weeks ago

    Mangalore, India Myairbook Technologies Private Limited Full time

    This position is based out to Valencia, Mangalore Requires in-house Customer care Executive for one of the leading IT Travel Company Based in Kochi. Minimum 2 years experience in Travel Industry. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Internet...

  • Customer Service Representative

    1 week ago

    Mangalore, India Myairbook Technologies Private Limited Full time

    We are placed in most of the cities in South Indian states and are opening our office in Mangalore by Mid of October. As an initial batch, we are looking to fill Customer care, sales and Travel Specialist for our Mangalore office based in Valancia, Near PF office, Jeppu. - Must be fluent in Kannada, Tulu, Malayalam, English and Hindi - If shortlisted,...

  • Medical Representative

    3 weeks ago

    Mangalore, India Parijma Neurodiagnostic & Rehabilitation Center Full time

    Job details - 1. Job vacancy - Medical Representative. Location - 1. Mangaluru Company - Metabiologiix (A division of Parijma Health care). A Nutraceutical company that is involved in nutraceuticals and therapeutics in the fields of pediatrics, pediatric neurology and neurology. Salary - 28,000 - 30,000 INR / month (all inclusive) + incentives. Work...

  • Customer Care

    2 weeks ago

    Mangalore, India Victaman Services Pvt Ltd Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts. **Salary**: ₹10,959.68 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • Telesales Representative

    4 weeks ago

    Mangalore, India Altawiz HR Consultancies Full time

    **We are Hiring!!** Job title: Tele sales Representative Job Location: Mangalore, India **Job brief** We are looking for an enthusiastic Telesales Representative to contribute in generating leads for our client. **Responsibilities** - Contact new customers to inform them about the company using scripts and generate leads Min. 10 leads in a week. -...

  • Telesales Representative

    2 weeks ago

    Mangalore, India Altawiz HR Consultancies Full time

    **We are Hiring!!** - **Job title: Tele sales Representative**_ - **Job Location: Mangalore, India**_ **Job brief** We are looking for an enthusiastic **Tele sales Representative** to contribute in generating leads for our client. **Responsibilities**: - Contact new customers to inform them about the company using scripts and generate leads Min. 10 leads...

  • Customer Care Executive

    2 months ago

    Mangalore, India VictaMan Services Private Limited Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts. **Salary**: ₹11,103.60 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • Customer Care Executive

    3 weeks ago

    Mangalore, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Care Executive

    2 weeks ago

    Mangalore, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Service Care

    2 months ago

    Mangalore, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Care Executive

    2 months ago

    Mangalore, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Care Executive

    3 weeks ago

    Mangalore, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Care Executive

    2 months ago

    Mangalore, India VictaMan Services Private Limited Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

  • Customer Care Associate

    2 months ago

    Mangalore, India VictaMan Services Private Limited Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...