E-commerce Executive
2 weeks ago
1. JOB DESCRIPTION ECOMMERCE EXECUTIVE:
Coach the team for service performance.
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
- Execute activities driven by data analytics.
- Identify strategic business partnerships.
- Implement customer retention and loyalty programmes.
- Implement e-commerce activities.
- Implement new business collaboration initiatives.
- Implement preventive and corrective measures of disaster recovery plan.
- Maintain business partnerships.
- Manage a diverse service environment.
- Manage operations for service excellence.
- Manage service quality and customer satisfaction.
- Monitor and maintain smooth functionality of website.
- Monitor fulfilment of customers' orders via store pick or delivery service.
- Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
- Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
- Prepare insights report on data mining outcome.
- Provide specialised knowledge and insights on the development of technology strategy and roadmap.
- Track and report business outcome of data-driven insights.
**Salary**: ₹20,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
- Flexible shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
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