Tamil Telecaller
4 months ago
**Client Communication**:
- Make outbound calls to potential and existing clients in Tamil.
- Explain Ayursesha's products and services, emphasizing their benefits.
- Answer incoming calls, addressing client inquiries, and providing accurate information.
- **Lead Conversion**:
- Identify and qualify leads through effective communication.
- Persuade potential clients to purchase products or book services.
- Follow up on leads and ensure timely follow-up for conversions.
- **Customer Relationship Management**:
- Build and maintain strong relationships with clients.
- Handle customer complaints and resolve issues to ensure customer satisfaction.
- Provide personalized recommendations based on client needs.
- **Data Management**:
- Maintain accurate records of customer interactions and transactions.
- Update CRM systems with client details and interaction summaries.
- Prepare daily, weekly, and monthly reports on call activities and sales performance.
- **Product Knowledge**:
- Stay updated on Ayursesha’s product offerings, promotions, and services.
- Educate clients about new products, offers, and health benefits.
- **Target Achievement**:
- Meet or exceed daily, weekly, and monthly call and sales targets.
- Participate in regular training sessions to improve skills and product knowledge.
**Qualifications**:
- **Language Proficiency**: Fluent in Tamil (mandatory); proficiency in English or Hindi is a plus.
- **Experience**: Previous experience in telecalling or customer service is preferred.
- **Skills**: Excellent communication and interpersonal skills, persuasive and confident, ability to handle rejection, and strong problem-solving skills.
- **Education**: Minimum of a high school diploma or equivalent.
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Current CTC(IN LPA)
- Expected CTC (In Lpa)
- Notice Period (In Days)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Ayurvedic: 1 year (preferred)
- tele sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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