Principal Solutions Architect, Analytics Customer
3 weeks ago
Design, develop, troubleshoot, and debug Fusion Analytics Warehouse implementations. As part of the CEAL team in the Analytics Development organization, you will build a close relationship with the Product Management and Product Development teams. Your role will be mainly to implement trials FAW environments for customers during the pre-sales or post-sales phase. You will participate in product evolution by providing regular feedback to Product Management and Development teams and you will be trained on the latest features even before they are released to the public.
**About CEAL**:
The Customer Excellence & AdvisoryLead (CEAL) team
is part of the Oracle Analytics Service Excellence (OASE) Organization. Our team is comprised of highly knowledgeable Architects, Subject Matter Experts (SMEs) and Software Engineers.
The team is spread across the globe to ensure good coverage for any time zone.
Our primary focus is centered on customer-centric engineering activities, both reactive and proactive. In addition, we provide executive level development / engineering representation needed in critical and / or strategic customer engagements.
We help our customers on their transformative journey to adopt Oracle Analytics cloud platforms, Applications, services, architectures and best practices.
**This Role**:
**Primary Skills**:
Should have 7+ years of experience working with OBIA & Oracle Analytics
Should possess solid knowledge on Analytics RPD design, development & deployment
Should have strong understanding in BI/data warehouse analysis, design, development & test experience.
Expert level experience of Data analysis, Data Profiling, Data Quality, Data modeling, Data integration Expert.
Experience in writing complex queries, Stored Procedures in Oracle SQL and Oracle PL/SQL
Should have experience in designing customized interactive dashboards and reports in Analytics using drill down, prompts, filters, and variables.
Expert in using Analytics Answers and data visualizer to create reports, format views, charts, and add user interactivity and dynamic content to enhance the user experience.
Experience on working with report performance optimization
Experience in developing Dimensional Hierarchies and adding multiple sources to business model objects.
Experience in Requirement gathering, solution blueprint, performing fit gap analysis, Business process designs
Experience to translate business analyst requirements into analytics metadata
Deep understanding of dimensional data modeling techniques
Should be able to manage and lead teams and possess good team management
**Desirable Skills**
Experience with Fusion Applications (ERP/HCM/SCM/CX)
Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables and sequences in ODI to support both batch and real-time data integrations
Worked with multiple Cloud Platforms.
**Customer Management Skills**
Ability to understand customer problem and provide technical solution in timely manner
Ability to understand customer urgency and sensitivity of problem
Ability to view customer situation holistically instead of single transaction
Ability to speak confidently and communicate clearly with technical customer and customer management
Ability to work well with demanding customer environment, and to delight customer
Ability to multitask, and to effectively handle multiple escalations simultaneously
Strong verbal and written communication skills
Strong adherence to process and be process champion
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