Production Support L3
3 weeks ago
Position : production support L3
Experience : 5 Years and more
Location:
1. Oversees the production problem monitoring of the production
2. Assists to the teams for various regular production support
activities
3. Creation of plan for major production support activities like due
date when we receive high volume on production.
4. Coordinating with developers, business users, production
support teams and System Support Group (SSG) during production
problems.
5. Training the team for routine monitoring activities
6. Troubleshooting issues and provide solutions in coordination
with development & support team.
7. Resource should be available on Saturdays, Sundays & holidays,
as per requirements of the project. Comp off will be given
Desirable:
- Knowledge of shell scripting, SSL.
- Tableau
- Jira
- Java - Spring / Spring Boot
- Angular / React
- Microservices
- Kubernetese / Docker Swarm
- ELK
- Graphana
- Zabbix
- GLPI
- Knowledge of Blockchain
Essential:
- Linux
- Database - DB2 / Oracle / MS SQL/ PostGreSQL / MySQL
- ITIL Certification
- Should have past experience of Support
- System documentation experience
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
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