Customer Support Supervisor

2 weeks ago


Bidhannagar Kolkata West Bengal, India Tech Mantra Co Full time

Exciting Opportunity Need a Dynamic Customer Support Supervisor to lead our team

**Requirements**:

- Exceptional communication skills, both verbal and written.
- Ability to handle customer inquiries and resolve issues promptly.
- Strong problem-solving skills and a customer-centric approach.
- Previous experience in a supervisory or leadership role preferred.

**Responsibilities**:

- Supervise and support a team of customer support telecallers.
- Handle escalated customer inquiries and provide resolutions.
- Ensure accurate records of interactions and transactions are maintained.
- Collaborate with the team to improve processes and customer satisfaction.

What We Offer:

- Opportunities for career advancement and growth.
- Supportive and inclusive work environment.

CustomerSupport #Supervisor #HiringNow #JobOpportunity

**Language**:

- English (required)
- Hindi (required)

**Job Types**: Full-time, Permanent

Pay: ₹13,327.00 - ₹15,000.00 per month

Schedule:

- Day shift

Work Location: In person



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