English Reviewer
3 weeks ago
**Roles & Responsibilities**:
- Evaluation of written tests for new applicants
- Interviews of new applicants (Forwarded by HR team)
- Assigning training assignments to trainees
- Reviewing the submitted assignments and providing perceptive feedback
- Creating training modules/Documents for the new trainee
- Calls/meetings on a regular basis with the trainees as well as tutors
- Catering to the doubts and concerns of the team
- Keeping a close eye on the attendance/productivity of the team
- Completing internal reviews for the tutors to identify and rectify any quality concerns
- Identifying any tutors with serious quality concerns for additional training
- Identifying and resolving any error patterns from quantitative/qualitative data of tutors (Ratings, A%, O%, Reviews (Minimal/Elevated/Critical) etc.
- Maintaining internal trackers for tutors & trainees
- Taking responsibility for tutors’ performance and growth
**Mandatory Skills**:
- Excellent communication in English (written & oral)
- Good training skills - ability to train thoroughly, fluently, and confidently, answer questions posed by tutors/trainees politely and professionally
Education
BA/MA in English
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Fixed shift
- Morning shift
Work Location: In person
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