Urjent Need Call Center Excutive

4 weeks ago


Jhilmil Colony Delhi Delhi, India MYFAJIR IT SOLUTIONS PRIVATE LIMITED Full time

Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Handling customer concerns and complaints in a timely manner.
- Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing.
- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.
- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,582.04 - ₹23,703.80 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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