Disputes By Phones

3 weeks ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

You are a natural leader. You do what’s right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships.

As an Account Supervisor in JPMorgan Chase you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.

**Job responsibilities**
- Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business
- Identify process improvement opportunities, recommend solution(s), contribute to process/policy change led by change management leadership team, and implement changes
- Ensure team’s adherence to operating policies and procedures, and legal and compliance regulations
- Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards.
- Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you’re doing, and summarize your impact in your year-end Self-Evaluation.

**Required qualifications, capabilities, and skills**
- Minimum 3 years customer service experience, preferably 2 years in a call center environment
- Verbal and written communication skills
- Influencing skills
- Change implementation skills
- Prioritization skills
- Data analysis skills
- High School diploma/GED required

**Preferred qualifications, capabilities, and skills**
- Previous financial industry experience preferred

**Work schedule**
- Work hours will vary within a fulltime, 40 hour per week schedule. You must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.
- This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
- You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

  • Account Supervisor

    4 weeks ago

    Mumbai, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** We're looking for individuals with a passion for managing a team and the following skills: Leadership Skills: - Develop and lead team of Specialists - Lead by example and coach on key behaviors to drive results - Responsible for performance management - Select and retain talent - Identify ways to support inclusion and diversity Customer...

  • Sales Executive

    4 weeks ago

    Goregaon, Mumbai, Maharashtra, India RAS BY TREAT RESORTS Full time

    SALES AND MARKETING EXPERIENCE IS A MUST GOOD COMMUNICATION SKILLS IN ENGLISH, HINDI. **Salary**: ₹9,624.90 - ₹40,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Shift: - Day shift Travel requirement: - Up to 70% travel Ability to commute/relocate: - Goregaon, Mumbai, Maharashtra: Reliably commute or planning to...

  • Sales Executive

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India iThink Logistics Full time

    Sales samurai (Sales Executive) iThink Logistics Is iThink Logistics a Logistics Company? No, we’re not. Surprised? Let us tell you a little on what IThink is all about. At IThink, we think about serving only the best for our customers while helping them grow their businesses easily and efficiently. Think of it as us making the whole painful process...

  • Compliance Officer

    3 weeks ago

    Mumbai, Maharashtra, India Olives Suppliers and Marketers Full time

    Job Title: Compliance Officer **Job Description**: - **Resolving New Queries**: Efficiently address and resolve any new compliance-related queries that arise. - **Follow-up on Pending Queries**: Monitor and follow up on pending compliance queries to ensure timely updates and resolutions. - **Dispute Resolution**: Collaborate with advocates to consult on...

  • Ar Caller

    3 weeks ago

    Mumbai, Maharashtra, India Tranzitopz Consultancy Solutions Private Limited Full time

    , Position: Insurance Follow Up - 2 (ISP-2) Shift: US Shift (05:30 PM to 03:00 AM) Job Function - Checking denials from EOBs, ERAs by calling the Insurance Companies. - Calling the insurance companies for the specification of denials. - Reprocessing the claim over the phone or reopening the claims on the online portals - Filing an appeal to the insurance...

  • Sales Account Executive

    1 week ago

    Andheri East, Mumbai, Maharashtra, India Vruddhi Engineering Works Limited Full time

    1. Billing and Invoicing Prepare and issue accurate invoices to customers based on sales orders and contracts. Verify and reconcile sales orders with shipment and delivery records. Monitor and resolve billing discrepancies and disputes in a timely manner. Ensure compliance with company policies and relevant accounting regulations. 2. Accounts Receivable...

  • Legal Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Econship Tech Pvt Ltd Full time

    **Job Title**:Legal Executive **Location**: Mumbai **Job Overview**: **Key Responsibilities**: - Legal Compliance: - Stay abreast of national and international maritime laws and regulations. - Ensure the company's NVOCC operations comply with legal standards. - Provide legal advice and guidance to internal teams on legal matters related to shipping. -...

  • Associate

    6 days ago

    Pune, Maharashtra, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Operations Executive

    2 weeks ago

    Mumbai, Maharashtra, India The Weaver Full time

    About Us: Job Responsibilities: - Managing Production and Logistics co-ordination. - Develop and oversee the implementation of client service protocols. - Resolve complex client problems or disputes in a professional manner. - Site management for Projects to ensure deliverables are in sync with expectations. - Create monthly and quarterly departmental...

  • Billing Executive

    4 weeks ago

    Mumbai, India UMESH TECHNO Full time

    Prepare invoices and billing statements - Monitor accounts receivable and follow up on overdue payments - Resolve billing disputes and errors - Maintain accurate records of all billing activities - Communicate with customers to ensure timely payment - Collaborate with other departments to ensure billing accuracy - Keep up-to-date with industry trends and...

  • Lawyer

    3 weeks ago

    Mumbai, India Nirmal Lifestyle Full time

    As a Transaction Lawyer working for a real estate company, your primary responsibilities will include: Drafting and reviewing legal documents related to real estate transactions, including purchase agreements, lease agreements, and financing agreements. Conducting due diligence on properties and reviewing title reports to ensure that all legal requirements...

  • Fashion Assistant

    4 days ago

    Powai, Mumbai, Maharashtra, India Neev by Vibhuti Kabra Full time

    We are premium online brand for unstitched fabrics and India têxtile and are looking for sales assistant role. The sale communication is on WhatsApp with the client, also in studio. The skills required are immense commitment and knowledge of fabrics and weaving. We will train the person for the role. It’s also a long hours role and person is required to...

  • Purchase Executive

    3 weeks ago

    Pune, Maharashtra, India Shivaay Associates Full time

    Position**:Purchase Executive ( Civil Engineer )** Job Location: Akurdi, Pune 411035 Remuneration: INR 2.40 to 3.60 LPA Experience - 1-5 Years - Evaluating vendors and suppliers based on quality, price, and speed of delivery. - Maintain supplier relationships. - Analyze the data to find cost savings. - Negotiate with external vendors to secure...

  • Fashion Sales Assistant

    1 week ago

    Powai, Mumbai, Maharashtra, India Neev by Vibhuti Kabra Full time

    We are premium online brand for unstitched fabrics and India têxtile and are looking for sales assistant role. The sale communication is on WhatsApp with the client, also in studio. The skills required are immense commitment and knowledge of fabrics and weaving. We will train the person for the role. It’s also a long hours role and person is required to...

  • Production Operator

    3 weeks ago

    Mumbai, Maharashtra, India Neev by Vibhuti Kabra Full time

    We are a premium online Indian têxtile brand and looking for a production/ order assistant. The role includes working on completion of order and ensuring the correctness of the order right from fabric cutting to dyeing process to any handwork that may be required. Second part of the job is designing handwork dupattas. So sample development, designing and...

  • Office Boy

    5 days ago

    Mumbai, Maharashtra, India Divide By Zero Technologies Full time

    Job Responsibilities 1. Make and Serve Tea and Coffee to Staff and office Visitor 2. Monitoring the use of equipment and supplies within the office 3. Dealing with queries or requests from visitors and employees. 4. Damp dust furniture, light fixtures, window daily 5. Also be able to move outside the office for any kind of task directed to him 6....

  • Follow On Support Copy

    4 weeks ago

    Mumbai, India CONNEQT Full time

    Accounting Background/Support Agency & Account Managers via Phone and mails (With good English knowledge) as interactions to be done with our global partners too/Sending invoices to Customers - Following up with Customers for payments as per PTP/Resolving Customer disputes, if any by coordinating with internal departments - Updating CES for every unique...

  • Office Boy

    2 weeks ago

    Mumbai, Maharashtra, India Divide By Zero Technologies Full time

    Job Responsibilities 1. Make and Serve Tea and Coffee to Staff and office Visitor 2. Monitoring the use of equipment and supplies within the office 3. Dealing with queries or requests from visitors and employees. 4. Damp dust furniture, light fixtures, window daily 5. Also be able to move outside the office for any kind of task directed to him 6....

  • Purchase Executive

    4 weeks ago

    Pune, Maharashtra, India Shivaay Associates Full time

    Position**:Purchase Executive ( Civil Engineer )** Job Location: Akurdi, Pune 411035 Remuneration: INR 2.40 to 3.60 LPA Experience - 1-5 Years - Evaluating vendors and suppliers based on quality, price, and speed of delivery. - Maintain supplier relationships. - Analyze the data to find cost savings. - Negotiate with external vendors to secure...

  • Gst & Tax Professional

    2 weeks ago

    Navi Mumbai, India GOKHALE ASSOCIATES Full time

    We are seeking a highly knowledgeable and experienced GST (Goods and Services Tax) Expert to join our organization. Strong understanding of accounting principles and tax laws, particularly related to GST. - Stay updated with the latest GST regulations, amendments, and notifications and ensure Client's compliance to the same. Review and validate GST returns -...