Bpo Trainer

2 weeks ago

Thane, India Abhinav Institute of Technology and Management Full time

**Position Overview**:
Seeking an experienced BPO Trainer to develop and deliver training programs for our BPO staff, ensuring they excel in customer service, product knowledge, and system navigation.

**Responsibilities**:

- Develop and deliver comprehensive training programs.
- Collaborate with managers to identify training needs.
- Assess trainee performance and provide feedback.
- Stay current with industry trends and best practices.
- Assist with onboarding processes.

**Qualifications**:

- Bachelor’s degree in relevant field preferred.
- Fresher's with good communication skills can apply.
- Minimum 3 years of BPO experience, 2 years in training/coaching.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and learning management systems.
- Certification in training and development a plus.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9136990396

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