Customer Support Associate

2 months ago


Visakhapatnam Andhra Pradesh, India ADROIT SOFTWARE TECHNOLOGY Full time

**Position**: Customer Support Representative

**Responsibilities**:

- Handle customer inquiries, complaints, and feedback via phone.
- Ensure customer satisfaction through timely and accurate information about the company's e-commerce products and services.
- Manage calls with professional etiquette.
- Answer incoming calls regarding products and services.
- Provide detailed information and guidance about product specifications.
- Address customer complaints, provide appropriate solutions, and follow up to ensure resolution.

**Process**: Voice Process - BPO Customer Support Associates

**Work Location**: Visakhapatnam

**Languages Required**: Telugu & English

**Qualification**: Diploma/Any Degree

**Experience**: 6 months to 1 year in BPO Voice Process. Freshers can also apply.

**Job Type**: Full-Time, Permanent

**Shift Timings**: Rotational shifts (9 hours)

**Walk-In**: [P8JM+QPF, near Hema Plaza Apartment, Pedda Waltair Junction, Lawsons Bay Colony, Pedda Waltair, Visakhapatnam, Andhra Pradesh 530017

**Skills Required**: Good communication skill

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience you have in handling the customer queries.

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 04/12/2024



  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Visakhapatnam, Andhra Pradesh, India Shimvenkat Training and Placement services Pvt Ltd Full time

    1. Minimum one year e-commerce customer service experience preferred. 2. General understanding of e-commerce CRM (Salesforce Commerce Cloud) will be added advantage; understanding of typical issues associated with online ordering (e.g., order updates, cancellation, replacements, etc.). 3. Pleasant and professional written customer service communication...


  • Andhra Pradesh, India ADCI - Andra Pradesh Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm - Willingness and ability to work...


  • Visakhapatnam, Andhra Pradesh, India adroit software technology Full time

    P8JM+QPF, near Hema Plaza Apartment, Pedda Waltair Junction, Lawsons Bay Colony, Pedda Waltair, Visakhapatnam, Andhra Pradesh 530017**Hours**: Closed ⋅ Opens 9 am Mon **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift - Weekend...


  • Visakhapatnam, Andhra Pradesh, India kadaris software services pvt ltd Full time

    #We Are Hiring No Sales Required, 5 Day Working. Interview: Both Virtual ( Video) & On-site ( Walk - IN) Location: Visakhapatnam, Andhra Pradesh. Immediate Hiring Job Title: 1. Customer Support Representatives, 2. Team Leads, 3. Quality Lead, 4. Quality Manager, 5. Project Manager. **Job Type**: Full-Time (On-Site) Shift Timing: Night Shifts...


  • Enikepadu, Vijayawada, Andhra Pradesh, India HrCo Full time

    Role : Customer Service Associate Qualification : Inter, Diploma, & Any Graduate Languages : Telugu, English Age : 18 & Above Shift Timings : Rotational Shifts Salary : 10,000 - 12,500 per month Location : Enikepadu, Vijayawada Both male & female can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹12,500.00 per...


  • Bhopal, Madhya Pradesh, India ELITE FINANCIAL SERVICES Full time

    We're Urgently Hiring Company : Magnum Group Job Role: Customer support associate - Bhopal location ( M.pocket) Designation: Customer support associate **Salary**: 12000 Training Stipend - 5k - Minimum education qualification should be 12th Pass - Hindi communication skill - Male/Female both can apply.. Send CV - 9425603750 (whatsapp) **Job Types**:...


  • Indore, Madhya Pradesh, India Lise Infotech pvt ltd Full time

    This is a full-time on-site role for a **Customer Support Associate (Night Shift)** located in Indore. The Customer Support Associate will be responsible for providing exceptional customer service and support, managing customer experience and relationships, conducting sales activities, and providing training.Qualifications - Customer Support, Customer...


  • Visakhapatnam, India Alumze Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide accurate information regarding products, services, and policies. - Assist customers in troubleshooting technical issues and resolving product/service problems. - **Issue Resolution**: - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide...


  • Visakhapatnam, India Medfar Full time

    **Company Description** We are a reputable software company specializing in the healthcare industry. We have various products for Laboratories, Hospitals, Doctors, and almost all areas of healthcare since 1988 When you join us you’ll be part of a smart, driven team that shares your passion for exploration and discovery in the Healthcare Software vertical....


  • Bhopal, Madhya Pradesh, India FAST2SMS Full time

    **We are hiring for the customer support associate.** **Salary: 15000 inhand** Company: SID GROUPS (Fast2SMS) **Required Experience and Qualifications** 2. Must have knowledge of computer & API. 3. Good written and verbal English communication skills. Schedule: - Day shift **Experience**: - Customer support: 1 year (required)

  • Customer Associate

    1 month ago


    Visakhapatnam, Andhra Pradesh, India Tech Mahindra Full time

    **Job description** Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers, so the below skills are a must: - Empathy towards the customer - Problem Solving Skills -...


  • Visakhapatnam, India Amazon.com Full time

    **Work from home with Amazon Customer Service!** **Role**:Customer Service Associate **Job Type**:full-time/part-time **Location**:Work from home in (Andhra Pradesh), India Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our...


  • Visakhapatnam, India ADCI - Andra Pradesh Full time

    **What qualifications do we need from you? **Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Proficient computer skills - The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm - Willingness and ability to work in...


  • Indore, Madhya Pradesh, India jobsequel.in Full time

    Job Title: Customer Support Associate **Location**: Work From Home **Company**: Flipkart **Department**: Customer Support **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: Flipkart, India’s leading e-commerce platform, is seeking a dedicated and customer-focused individual to join our dynamic customer support team. The...


  • Andhra Pradesh, India ADCI - Andra Pradesh Full time

    **Qualifications Required** Minimum qualification is 10 + 2. Any graduate An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and...


  • Noida, Uttar Pradesh, India Kareer Hubb Full time

    **Customer Support Associate** Salary upto 40k rotational shift and offs Location : Noida sec 60 5 Days Working No cabs Pay: ₹24,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus - Shift...

  • Retail Sales Associate

    3 months ago


    Visakhapatnam, Andhra Pradesh, India Millennium Software Solutions Pvt.Ltd Full time

    **Job Title**: Retail Sales Associate (Certified OF Training of Trainee) **Location**: [Visakhapatnam] **Job Type**: Full-Time **Overview**: Join as a Retail Sales Associate! Utilize your OF Training of Trainee certification to assist customers, drive sales, and mentor new team members. Key Responsibilities: Provide excellent customer service and product...


  • Visakhapatnam, India Novisync Full time

    **Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...


  • Noida, Uttar Pradesh, India ecoach technologies private limited Full time

    Job Title: Customer Support Associate(onsite) Day range: (onsite) - Monday to Saturday - 11 am to 8 PM (flexible) Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Pay: ₹11,000.00 - ₹20,000.00 per month **Responsibilities**: Handling student's queries (we are online Edtech...