Laundry Supervisor

2 months ago

Pune Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full time

Assist the Laundry Manager on his day today duties.
- Oversee the loading of carts and place accurately as requested.
- Oversee in getting filled linen carts to designated areas.
- Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
- Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms).
- Report to Laundry Manager in case any uniforms need to be discarded or replenished.
- Ensure that linen and uniforms are properly stored and recorded.
- Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
- Ensure that all uniforms are ready for special events as well as for any seasonal events.
- Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require drying.
- Receive records and oversee sorting of clean uniform from laundry and arrange them properly on the shelves and racks.
- Ensure team members adhere to all Health and SafetyRegulations.
- Keep and update the Laundry / linen productivity report on a daily basis.
- Take linen which is spotted out and place separate for re-washing or special treatments.
- Any linen which is torn is placed separately and returned to the Linen room for repair.
- Keeps linen for all different departments separate.
- Issue linen to Food & Beverage outlets as per requisitions.
- Issue uniform to all employees and maintain uniform records.
- Oversee the issuingof linen via hotels requisition system.
- Check all uniform for any loose buttons and hems and give to the tailor for mending.
- Attends and participates in in-service education classes, on-the-job training programs, etc.
- Schedulespreventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues.
- Recommends equipment, linen and chemical purchasing needs to Department Head in budgetpreparation.
- Assists in standardizing the method in which laundry tasks will be performed.
- Makes recommendations to the Laundry Manager / Executive Housekeeper.
- Manage customer service issues quickly and effectively.
- Responsible for proper running of equipment and proper amounts of chemicals.
- Train, develop, and appraise the laundry team and Carry out stock takes as per management policy.
- Assists in the recruitment and selection of laundry personnel.
- Assigns schedules and duties to laundry staff as per business needs.
- Assists in determining staffing requirements necessary to meet the Laundry Department's needs.
- Performs other duties as assigned and able to carry out any other reasonable task setby the hotels management.

**Prerequisites**:
Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.

You should ideally have a with previous minor supervisory experiences within the HousekeepingDepartment of a hotel. Computerliteracy and previous experiences with Opera are an advantage.

**Education**:
Intermediate or Equivalent or Diploma or vocational training in hospitality. Computer literacy in using ms office along with experience in using inventorymanagement software and Hotel Management systems like Opera / Fidelio etc.

**Experience**:
4 to 5 years of experience in Laundry operations full service hotelsor other large scale laundry service operations.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

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