Crew Trainer
3 months ago
Key Responsibilities:
1. Training and Development:
- Design, develop, and deliver training programs for F&B staff, including servers, bartenders, kitchen staff, and management.
- Conduct needs assessments to identify training requirements.
- Create training materials, manuals, and presentations.
2. Food Safety and Quality:
- Ensure compliance with food safety regulations and company standards.
- Conduct regular audits to monitor food handling and preparation practices.
3. Service Excellence:
- Develop and deliver training programs to enhance customer service skills.
- Monitor and evaluate service standards.
4. Compliance and Regulations:
- Ensure training programs meet regulatory requirements (e.g., health and safety, labor laws).
5. Evaluation and Feedback:
- Assess training effectiveness through evaluations and feedback.
- Continuously improve training programs based on feedback and performance metrics.
6. Collaboration and Communication:
- Work closely with operations teams to identify training needs.
- Communicate training schedules, objectives, and outcomes to stakeholders.
**Requirements**:
1. Education:
- Bachelor's degree in Hospitality, Training and Development, or related field.
2. Experience:
- Minimum 2-3 years of experience in F&B training or operations.
- Proven track record of designing and delivering effective training programs.
3. Skills:
- Excellent communication, presentation, and facilitation skills.
- Strong knowledge of F&B operations, food safety, and customer service standards.
- Ability to analyze performance metrics and adjust training programs accordingly.
- Proficient in training software and technologies
**Job Types**: Full-time, Permanent
Pay: ₹400,000.00 - ₹450,000.00 per year
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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