MFI Branch Manager JD

Job Description (JD) for Branch Manager - Microfinance Institution (MFI)

Position: Branch Manager
Location: Sirohi, Jalore, Bhinmal branches

**Responsibilities**:
Leadership and Team Management:
Lead and manage branch operations, ensuring efficient functioning of the microfinance services.
Provide guidance and direction to branch staff, fostering a positive and motivated work environment.
Conduct regular team meetings, trainings, and performance evaluations.
Business Development and Growth:
Develop and implement strategies to achieve branch-specific targets for loan disbursement, collections, and overall portfolio growth.
Identify potential clients and ensure effective client acquisition and retention strategies.
Explore opportunities for expanding the microfinance services in the region.
Customer Relationship Management:
Build and maintain strong relationships with clients, understanding their financial needs and offering suitable microfinance solutions.
Address client queries, concerns, and complaints promptly and professionally.
Ensure high levels of client satisfaction and loyalty.
Risk Management and Compliance:
Monitor loan disbursement and collection processes to mitigate risks associated with credit, liquidity, and operational aspects.
Ensure compliance with internal policies, MFI regulations, and legal requirements.
Implement and promote ethical lending practices and responsible microfinance services.
Financial Management:
Monitor branch profitability and take corrective actions as needed.
Review financial reports, analyze trends, and develop strategies to optimize branch performance.
Ensure accurate record keeping and reporting of branch financial transactions.
Reporting and Documentation:
Prepare and submit accurate reports to regional and head office as required.
Qualifications:
Bachelor's degree in Finance, Business Administration, or related field.
Minimum of [X] years of experience in microfinance, banking, or related industry.
Strong leadership, communication, and interpersonal skills.
Proficiency in local language(s) is essential.
Knowledge of microfinance regulations and industry practices.

**Salary**: ₹11,446.74 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 8147375895