Scrum Master

2 months ago

New Delhi, India Boston Consulting Group Full time

**WHAT YOU'LL DO**:
**BCG’s Digital Products organization is a cross-functional internal organization with strong leadership alignment** designed to enable the realization of the benefits of our digital transformation. The organization is
**set to transform our products, experiences, processes, technology, and ways of working to deliver our clients unrivalled experience of exceptional service, value and flexibility.** We are looking for a person to provide the passion and the drive to coach and enable teams and groups to deliver high quality business and customer centric outcomes within our Digital Products organization.

**The Scrum Master is change agent** that can work with people and teams to help them improve and deliver their best work. You will
**work closely with Product Owners **and be a key player in supporting the work of multiple Squads by partnering with them on
**effective backlog management, Scrum practices, empiricism, value of scrum roles/events/artifacts** and making sure your Squads are practicing
**true Agile working practices**. You will work directly in Squads to advise and
**oversee performance against KPIs, adherence to Agile practices and opportunities for continuous improvement** to help the team work better and smarter. You will be a champion for Agile culture and behaviors, promoting “new ways of working” and Agile principles and practices both at the tribe level and in your squads.

As a Scrum Master, you will:

- **Partner with Product Owner to prioritize work through the backlog and other scrum artifacts**
- Reviewing sprint progress to ensure the latest work status is captured and updated as appropriate
- Ensuring teams manage work and priorities effectively, all team members are engaged, and all work is captured in the backlog
- **Enable Squads to realize their mission and objectives and deliver on their OKRs/KPIs**
- Driving members to anticipate and resolve potential blockers (e.g., technical/ people constraints), and ensuring impediments and blockers are removed or escalated as needed
- Ensuring that Squads and Tribes are interacting with dependent stakeholders effectively
- Challenging the status quo when needed and encouraging experimentation and innovation
- Measuring squad performance over time - e.g. value delivered, burn-down charts, cycle time etc.
- **Identify continuous improvement opportunities and best practices to progress the work of the squad**
- Engaging and partnering with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
- Observing and engaging with individual Squad members to identify opportunities to improve Agile performance and effectiveness, bringing a continuous improvement and "MVP" mindset to the Squad’s work
- **Work with squads to embed and reinforce Agile practices and behaviors and ensure their maturity**
- Working with senior leadership to facilitate and lead Agile ways of working within the squads
- Facilitating Agile sprint ceremonies as appropriate including Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
- Providing thought leadership and constructive feedback to team members to help drive Agile maturity, knowledge and effective communication
- Partnering with PO and Agile Coach in coaching the squad to identify practical ways to drive their progress and maturity
- **Enable the Organization’s new ways of working and embed Agile principles in the day to day**
- Modelling behaviors to support the organization’s transformation to a new way of working
- Assessing squad members and stakeholders in adopting agile ways of working
- Actively curate a culture supportive of continued learning, transparency and empowerment
- Collaborating with other leaders in the Digital Products organization and the Agile Center of Excellence (e.g. Agile Coaches, Scrum Masters) to further drive organizational change

**YOU'RE GOOD AT**:

- Living agile culture and values and spreading your passion for them among other teams
- Supporting people, regardless of seniority, to adjust to and embrace scrum ways of working
- Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities
- Discerning what is and what is not, influencing others to follow the correct path, even if they want to experiment “different scrum”
- Developing relationships, engaging and influencing stakeholders broadly, including senior leaders, to direct business outcomes
- Communicating with empathy and influencing others broadly within your area of responsibility
- Being an agile role model: you work collaboratively, you show courage, you t

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