E T Temporary

3 weeks ago

Chennai, India World Bank Group Full time

**Job #**:

- req23282**Organization**:

- World Bank**Sector**:

- Finance & Accounting**Grade**:

- ET2**Term Duration**:

- 1 year 0 months**Recruitment Type**:

- Local Recruitment**Location**:

- Chennai,India**Required Language(s)**:

- English**Preferred Language(s)**:
**Closing Date**:

- 7/7/2023 (MM/DD/YYYY) at 11:59pm UTC**Description**The WBG Finance & Accounting Vice Presidency (WFA) is responsible for all aspects of the financial reporting and internal control framework for the IBRD, IDA, IFC, MIGA, and the extensive Trust Fund/Partnership portfolio of these entities. WFA comprises the following functions: Financial Instruments Accounting and Valuation; Loan and Trust Fund Operations; Accounting Business Services; Financial Reporting; Accounting Policy; Documentation and Communication; Advisory Services; and Operational Risks and Controls. These units collectively include approximately 450 staff, of which 100 are in Washington, D.C. with the remainder in regional offices including the largest in Chennai, India.**WFA AskAccounting Chennai (WFAAN)**:
WFAAN is located in Chennai and functionally reports to WFACO. AskAccounting performs these core functions:
- Client Support on queries related to payment, travel, requesting and paying for goods and services, payroll, accounts receivable, tax, country office accounting and vendor master records.
- Documentation for the Accounting Business Services website and communication to RM family, transaction specialists (TSps) and task team leaders (TTLs).
- Transaction Support including - 1) Transaction Specialist Portfolio (TSp Portfolio) provides learning, accreditation and outreach support to TSps. 2) Credit limit increases on Global travel card.
- Vendor Call Backs requesting confirmation from vendors on change requests to their master data.**Duties & Responsibilities**:
The ETT will be responsible for these core functions:
**Client Support**:
- Initiate weekly and fortnightly knowledge huddles; Share content discussed with the team; Upload shared documents to Sharepoint; Coordinate meetings with business owners/ITS regularly to resolve pending issues and share enhancements received
- Generate and prepare the weekly, monthly and quarterly reports for the unit
- Review internal processes and suggest process improvements

**Documentation**:
- Triage and post news items to the website; Post travel related kiosks are posted to the travel system; Submit kiosks to Internal Communications team within TAT
- Author project, fiscal year-end, regular and ad hoc related announcements and kiosks
- Train other team members on news production and publishing activities.

**Selection Criteria**- A Bachelor’s degree
- 0-2 years of relevant work experience. Experience in handling help-desk operations will be an added advantage.
- Excellent written and verbal communication skills
- Strong analytical skills
- Attention to detail
- Ability to gather, organize, and present data in a user-friendly format
- Basic skills in MS Word, Excel and PowerPoint
- Ability to execute tasks independently

**WFA Core Competencies**:

- Deliver Results for Clients - Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.
- Collaborate within Teams and Across Boundaries - Keeps others fully informed to ensure integration and work consistency. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.
- Lead and Innovate - Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG's values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.
- Make Smart Decision - Leverages available data and makes timely decisions. Seeks and analyzes facts, data and lessons of past experience to support sound, logical decisions regarding own and others’ work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.
- Client Understanding and Advising - Looks at issues from the client’s perspective and takes action beyond normal expectations to ensure client satisfaction. Analyzes situations and determines alternative or creative scenarios and approaches to add value to the business in new and different ways. Works within the team and with other s

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