Medical Counsellor

2 weeks ago

Hyderabad, India AYU Health(Plus Health Tech Ventures Pvt Ltd) Full time

Responsibilities:
As a Medical Counsellor, you will be responsible for managing the patients coming to our Hospitals in Chandigarh tri-city. This will include understanding patient problems, Doctor’ advice, guiding patients about the treatment, procedure, technique, benefits, precautions, post treatment do’s/don’ts, with necessary follow-ups pre/ post treatment etc.
- Knowledge in medical services and healthcare sector.
- Creating/ ideating content for patients understanding/ benefit.
- Ensuring patient satisfaction and assisting them with their issues/concerns
- Coordinates appointments, referrals for all patients.
- Strategizing ideas to improve conversion.
- Drive improvements in patient experience
- Serving as a backup when other employees are on leave etc
- Taking decisions when needed without supervision to ensure smooth customer

experience
- Developing the knowledge of patient needs and trends to improve overall

satisfaction and loyalty
Skill set:

- Self-driven
- Go getter attitude
- Fail fast. Learn Faster.
- Have strong generalized problem solving skills
- Good listening and communication skills - Comfortable in English, Telugu & Hindi

Education, Experience, Compensation:

- 1-3 years’ experience in medical office/clinic or institutional setting

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Patient Counselling: 2 years (preferred)

**Speak with the employer**
+91 8147127246

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