Counter Incharge
2 months ago
**Full Job Description**
**Responsibilities**:
1. Customer Service
2. Food Service
4. Floor maintenance
**Customer Service**:
Ø Provide speedy & effective Customer Service.
Ø Following all service standards laid down.
Ø Serving the customer to their satisfaction
Ø Ensuring customer feedback forms are collected on a daily basis
Ø In case of complaining customers, taking suitable action to solve the complaints
Ø Keeping the Café Manager informed of all the complaints
Ø Responsible for table turnover
Ø Constantly employing suggestive selling practices to make the customers aware
Ø Ensuring that the customer feedback forms are filled & collecting them on a daily basis
**Café Opening Duties**:
Ø Setting up the counter for the days operation
Ø Receipt city store items like coffee beans, cold coffee mix, cups & stationery
Ø Cleanliness of the Café interiors, exterior & servery
**Salary**: ₹13,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Food provided
- Paid time off
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9710689389
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