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Service Advisor
1 week ago
**Job Description: Service Advisor Engineer (Automobile)**
**Roles and Responsibilities**
**Main Duties**
- Ensure speedy maintenance and repair of vehicles through clear identification of customers’ needs and accurate demanded repair understanding by using probing sheet.
- Create Job orders
- Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
- Provide clear cost estimates and keep customers informed of work progress.
- Monitor the work progress and keep customers informed of changes in cost and completion times.
- Ensure clear and precise service invoices that shows parts, labour and lubricant charges.
- Ensure all customer vehicles are clean and ready according to the promised delivery time.
- Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customer s satisfaction Capturing of Sales and Evaluation enquiry
- Ensure customer delight by working sincerely, with a very positive attitude.
Qualification: Diploma/BE(Automobile/Mechanical/Electrical)
Experience: 1-3 years
Locations : Borivali (E) & Thane (W), Maharastra
**Skills Required**:
- Working knowledge and experience of automotive products, repairs and parts.
- Strong communication skills and the ability to translate customer needs to workable technician orders.
- Excellent Customer handling
- Internal department co-ordination
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your current monthly salary ?
**Experience**:
- total work: 1 year (preferred)
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