Executive - Operations

4 weeks ago


Ahmedabad Gujarat, India Petpooja Full time

Ahmedabad, Gujarat, India
- Permanent
- Petpooja Payroll
- 0 - 2 years

Job Title:
Executive - Operations

**Job Description**:
**Roles and Responsibilities**:

- Manage sales leads by promptly responding to inquiries and scheduling software demonstrations for potential clients.
- Conduct comprehensive software demonstrations to showcase the features and capabilities of our task management solution.
- Provide in-depth training sessions to clients on how to effectively use our software to streamline their restaurant operations.
- Conduct face-to-face training sessions for key clients, ensuring they fully understand the functionalities and benefits of our software.
- Collaborate with the sales team to support the closing of leads and facilitate the creation of outlets on our software platform once a lead is closed.
- Assist clients with the onboarding process, including the migration of data to our software platform and the configuration of settings tailored to their specific needs.
- Continuously engage with clients to gather feedback, address any issues or concerns, and provide ongoing support and assistance.
- Stay updated on industry trends and best practices to effectively advise clients on optimizing their task management processes. Collaborate with the product development team to provide insights and suggestions for enhancing the functionality and user experience of our software platform.

**Qualification and Skills**:

- Bachelor's degree in Business Administration, or related field.
- Strong understanding of restaurant operations and familiarity with task management systems/software.
- Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical audiences.
- Demonstrated ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
- Exceptional customer service skills with a focus on building positive relationships and delivering value to clients.
- Willingness to travel occasionally for client meetings and training sessions.

Experience Range:
0 - 2 years

Educational Qualifications:
Any graduation,

Skills Required:
Back Office Operations, Customer success, Software Deployment, Customer Insights, Interpersonal skills,

Annual Salary Range:
INR 2,50,000 - 2,80,000

Job Code: KL-PPAY-OE-AHME-1

About Us

When Petpooja’s first avatar came into being in 2011, it was a simple B2B food delivery model that took bulk food orders from the corporates & passed them forward to the restaurants. But soon, our founders realised that the restaurants they worked with were not living up to their potential and were shutting down forever. Primarily it was due to a lack of coherent technology that could support their daily operations. Their billing machines were as bulky, tedious and old as time. Due to this, the restaurants never had an actual estimate of their profit margins & expenses. Back then, restaurants were suffering more than growing.
This was when our founders decided to build a robust, user-friendly & cost-effective billing software for SMB restaurants that will automate everyday operations and push businesses towards sustainability.
And now, a decade into the industry, we have realized our dream of becoming the ideal restaurant billing solution provider to all & every kind of food service business in India.

Why Us?

Join the Petpooja Family
Petpooja is always on the look-out for passionate and talented individuals. If you think you have the zest to work, learn, and have fun, then this is your nirvana
Attitude before Aptitude:
When we say "Attitude before Aptitude", we mean that you need to have the correct attitude to qualify for a test of aptitude. While we do look for the highest aptitude and professional prowess, but, it's not going to be at the cost of the right attitude.
Organic Growth:

And if you want to know more about our team or culture, drop by our office for a cup of coffee, a game of Table Tennis or Chess (choice is yours) As signified by our name - Petpooja, we’re regarded as great hosts.


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