Tele Caller Executive

3 weeks ago


Delhi Delhi, India Multi Skill Academy Full time

We are looking for Full time Tele caller cum/ Counselor for Multi Skill Academy PATEL NAGAR

**FEMALE ONLY + Willing to work on Sunday**

**Key Responsibilities**:

- Make outbound calls to potential clients to introduce and promote our services/products.
- Answer incoming calls from prospective clients and provide detailed information about our offerings.
- Conduct counselling sessions over the phone to understand the clients’ needs and provide appropriate solutions.
- Follow up with clients to ensure satisfaction and address any concerns or queries.
- Maintain accurate and up-to-date records of all communications and interactions with clients in the CRM system.
- Achieve daily, weekly, and monthly targets for calls made and counseling sessions conducted.
- Stay informed about industry trends and updates to provide accurate and relevant information to clients.

**Requirements**:

- Proven experience as a tele caller, telemarketer, or similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to counsel and provide guidance to clients in a professional and empathetic manner.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and experience with CRM software is a plus.
- High school diploma or equivalent; a degree in counselling, psychology, marketing, or a related field is an advantage.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Comprehensive training and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunities for career advancement within the company.

Contact Directly on number 9205553004 /8447553003

Whatsapp your resume on. 9205553004 /8447553003

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person


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