Customer Care Executive

5 months ago


Gurugram Haryana, India Sarvysampanna System Solutions Pvt. Ltd Full time

Job Profile
- Experience in inbound and out bound call process.
- Answer inquiries, resolve complaints and provide information
- Customer service specialist with people persons
- Recording details of inquiries, complaints and comments as well as action taken.
- Follow up to ensure that appropriate actions were taken on customers

request/complaints.
- Refer unresolved customer grievances to designated department or department

head.

Requirement
- Preferably Graduation
- 1-5 years of relevant experience - preferably from MLM industry
- Good written and oral communication skills (Hindi & English)
- Ability to listen and active problem solving skills
- Excellent interpersonal skills
- Ability to handle pressure and team player
- Willingness to work unsociable hours
- Willing to work on rotational offs

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 5 years (preferred)
- total work: 5 years (preferred)
- Customer service: 5 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7351223665



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