Front Desk Receptionist

2 weeks ago


Vasant Kunj Delhi Delhi, India Recruitment Hub Full time

Job Title**:Front Desk Executive**

Reports to: Front Office Manager

Location: Vasant Kunj (Delhi)

**We are seeking a courteous and efficient Front Desk Executive to provide exceptional guest experiences.**

**Responsibilities**:
Guest Services

1. Check-in/check-out guests, handle room assignments, and manage guest requests.

2. Provide information on hotel services, amenities, and local attractions.

3. Resolve guest complaints and concerns.

**Front Office Operations**

1. Manage front desk operations, including reception, concierge, and telephone services.

2. Maintain accurate records, reports, and guest information.

3. Coordinate room allocations, modifications, and cancellations.

**Communication**

1. Liaise with housekeeping, F&B, and other departments to ensure seamless service.

3. Maintain professional relationships with colleagues and guests.

**Revenue Management**

1. Process payments, handle billing inquiries, and optimize room sales.

2. Upsell rooms and promotions to increase revenue.

**Security and Safety**

1. Ensure guest safety and security.

2. Monitor CCTV, handle emergencies, and report incidents.

**Requirements**:
1. Minimum 1 year of experience in hotel front desk operations.

2. Good communication, interpersonal, and problem-solving skills.

4. Graduate.

**What We Offer**:
1. Competitive salary.

2. Training and development opportunities.

3. Collaborative work environment.

**Connect with Recruiter:

- **

Whatsapp - Deva Malik - 8287727454

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 23/11/2024



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