Receptionist
3 weeks ago
Serves patients, pharmaceutical representatives and vendors by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Taking regular patient satisfaction and maintenance rounds
- Contributes to team effort by accomplishing related results as needed.
**Job Types**: Full-time, Regular / Permanent, Fresher
Schedule:
- Day shift
Ability to commute/relocate:
- Panvel, Raigarh - 410209, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91-XXXXXXXXXX
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