Telecaller - Bengali
2 weeks ago
Responsibilities
- Engage with the potential and existing customers to inform about the product or services offered
- Assess the needs and requirements of customer
- Handle the grievances of the customer and offer advice to resolve them
- Keep records of the sales phone calls and note useful information
- Pitch the services directly to the potential customers
- Store and update the customer information in the database
**Qualifications**:
- High school graduate or equivalent
- Prior experience in telesale representative or customer service executive
- Impeccable communication and interpersonal skills
- Relevant knowledge of MS office and telephone systems
- Ability to provide information about product and services in an easy-to-understand manner
- Solid negotiation skills and ability to resolve grievances
- Ability to manage multiple tasks and meet sales targets
**Job Types**: Full-time, Permanent
**Salary**: ₹14,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person