Calling Executive

2 weeks ago


Panchkula, India Wing Global IT Services Full time

**Its a International BPO Job - English is mandatory for this job.**

**Roles and Responsibilities**
- **Excellent communication and problem-solving skills**:

- **Respond to customer queries in a timely and accurate way**:

- **Multi-tasking abilities & Patience when handling tough cases**:

- **Identify customer needs and help customers use specific features**:

- **Update our internal databases with information about technical issues and useful discussions with customers.**:

- **Prior experience in Customer Service industry will be an added advantage.**:

- **Should be open to work in Night shifts / Rotational Shifts.**
- **Any Undergraduate/ Graduate**, **Fresher can apply.**:

- **Comfortable with voice process**:

- **Fluency in written and spoken English.**:

- **Result Oriented, Self Driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.**:

- **Good communication skills
- written and verbal.**:

- **Ability to listen and actively problem solving skills**

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Location: One location


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