Guest Relations Officer
4 weeks ago
Responsible for the smooth operation of the Business Centre.
- Interaction with Clients, assisting New Clients to explain the available services & provisions.
- Understanding Client requirements & suggest best possible deals & negotiations.
- Ensuring best customer service to retain the clients through effective relationship management and rapport building.
- Follow-up with potential clients & transform leads to closures.
- Greeting, interacting and assisting clients, giving tours while enquiring about their specific.
- Maintain highest standards of maintenance and upkeep of the premise, amenities and equipment.
- Maintenance of required inventory of consumables & office supplies.
- Adherence to the standard operating procedures.
- Responsible in analyzing customer feedback and discuss with the team for further improvement.
- Hospitality background & formal training is essential.
- Self-motivated person with team leading capabilities.
- Must have excellent Communication, Negotiation, Presentation skills & Pleasing Personality.
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, Kolkata - 700071, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (required)
- Front Office: 2 years (required)
- Administration: 2 years (required)
**Language**:
- English, Bengali & Hindi (required)
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