Customer Success Executive

5 months ago


Connaught Place Delhi Delhi, India ZELL EDUCATION PRIVATE LIMITED Full time

This role involves travelling to various universities all over India that Zell has partnered with

The Job roles and responsiblities include:

- **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness.
- **Pressure Management**: Maintain composure and efficiency when working under tight deadlines or in high-stress situations.
- **Reliability**: Consistently meet deadlines and commitments. Be present and ready to perform tasks as required.
- **Multitasking**: Handle multiple tasks simultaneously, prioritize effectively, and ensure timely completion of all assignments.
- **Customer Service**: Engage with customers professionally, respond to inquiries promptly, and resolve issues efficiently. Foster positive relationships with clients to ensure satisfaction and loyalty.
- **Communication Skills**: Articulate ideas clearly and persuasively, both verbally and in writing. Collaborate effectively with internal teams, stakeholders, and external partners.
- **Flexibility**: Adapt to varying work schedules, including rotational shifts and occasional travel as required for B2B engagements.

Pay: ₹321,000.00 - ₹400,000.00 per year

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Are you open to travel to various universities all over India?

Work Location: In person



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