Tele Sales/ Education Counsellor

7 months ago

Delhi Delhi, India Tarun IAS Full time

**Job Title: Telesales Counselor - TarunIAS**

**Location**: Preet Vihar New Delhi

**About TarunIAS**:
TarunIAS is a leading educational institution dedicated to guiding and preparing students for the highly competitive UPSC examinations. With a commitment to excellence, we provide comprehensive coaching and support to help aspirants achieve their goals in the field of civil services.

**Job Overview**:
As a Telesales Counselor at TarunIAS, you will play a crucial role in connecting with potential students who are preparing for the UPSC examinations. You will be responsible for understanding their educational needs, providing information about our courses, and guiding them towards the most suitable programs that align with their career aspirations.

**Responsibilities**:
1. **Student Counseling**:

- Engage with prospective students via phone calls to understand their goals and motivations for UPSC exam preparation.
- Provide detailed information about TarunIAS courses, curriculum, faculty, and unique features.
- Address queries and concerns, offering personalized solutions to meet individual student requirements.

2. **Sales and Enrollment**:

- Effectively communicate the value proposition of TarunIAS courses to potential students.
- Guide students through the enrollment process, ensuring a smooth and positive experience.
- Meet and exceed sales targets while maintaining a high level of customer satisfaction.

3. **Relationship Building**:

- Build and maintain strong relationships with prospective students through regular follow-ups.
- Establish trust and credibility by offering transparent and accurate information about our programs.

4. **Market Intelligence**:

- Stay updated on competitive offerings and market trends in the field of UPSC exam coaching.
- Provide feedback to the management team regarding student preferences and market demands.

**Qualifications**:

- Bachelor's degree in any discipline.
- Excellent verbal communication and interpersonal skills.
- Previous experience in telesales or educational counseling is an advantage.
- Knowledge of UPSC exam patterns and educational offerings is preferred.

**Attributes**:

- Enthusiastic and passionate about guiding students toward success.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a collaborative team.
- Resilient and goal-oriented with a positive attitude.

**Benefits**:

- Competitive salary with performance-based incentives.
- Comprehensive training on UPSC exam patterns and TarunIAS courses.
- Opportunity for career growth within the organization.
- Supportive and dynamic work environment.

**Job Types**: Full-time, Part-time

Pay: ₹8,385.24 - ₹30,126.81 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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