On Site Service Technician

1 month ago


Gurugram Haryana, India Cummins Inc. Full time

**DESCRIPTION**

**Job Summary**:
The On-Site Service Technician provides technical support and acts as the primary customer contact for diagnosing and completing fewer complex repairs on Cummins products at a single customer site. This role includes preventative maintenance and repair tasks, as well as assisting with escalations when needed.

**Key Responsibilities**:
**Customer Engagement**:

- Interact with customers in a courteous and professional manner.
- Anticipate and respond promptly to customer needs, ensuring a high level of service.

**Technical Repairs**:

- Use specialized tools and documented procedures to diagnose and complete less complex repairs.
- Identify and prepare required parts and tools for repair jobs.
- Assist in preventative maintenance activities and basic repairs carried out by customer employees.

**Escalations and Documentation**:

- Escalate unresolved technical issues to more experienced On-Site Technicians or supervisors as necessary.
- Complete and submit all required documentation, including service worksheets, timesheets, warranty claims, and quality documents, either handwritten or electronically.

**Maintenance and Safety**:

- Maintain a clean and organized work area, ensuring tools are kept in proper working condition.
- Adhere to all Health, Safety & Environmental (HSE) policies and report any safety concerns or incidents to site management and supervisors.

**Training and Development**:

- Participate in ongoing training and skill development in line with business and technical requirements.

**RESPONSIBILITIES**

**Competencies**:

- **Communicates Effectively**:

- Develop clear, multi-mode communication tailored to different audiences.
- **Customer Focus**:

- Build strong customer relationships and deliver customer-focused solutions.
- **Develops Talent**:

- Support the growth and development of team members to meet both individual and organizational goals.
- **Manages Complexity**:

- Understand complex information to effectively solve problems.
- **Self-Development**:

- Seek new learning opportunities and growth through formal and informal channels.
- **Health and Safety Fundamentals**:

- Promote proactive safety measures and participate in actions to build a safe, injury-free work environment.
- **Diagnostics Application**:

- Develop troubleshooting plans from customer complaints and follow workflows, using specialized tools and software to isolate failed components and validate repairs.
- **Electronic Service Tool Application**:

- Use electronic tools to diagnose and troubleshoot issues, interpreting data for effective service resolutions.
- **Engine Systems Interactions**:

- Analyze internal and external electrical and mechanical systems, utilizing tools and service publications to diagnose and repair efficiently.
- **Product Repair and Maintenance**:

- Perform mechanical and electrical repairs, adhering to guidelines, ensuring quality, and minimizing customer costs.
- **Service Documentation**:

- Accurately document customer and technical information in service management systems for proper record-keeping.
- **Technical Escalation**:

- Escalate complex technical issues, balancing quick customer response with thorough investigation.
- **Values Differences**:

- Appreciate and leverage the diverse perspectives and cultures within the organization.

**QUALIFICATIONS**

**Education, Licenses, Certifications**:

- Apprentice Certified Power Generation or Engine Technician (preferred).
- Vocational diploma from a relevant technical institution.
- Current relevant electrical certification (optional).
- Locally valid driving permit.
- Licensing for compliance with export controls or sanctions regulations may be required.

**Experience**:

- Basic level field service experience.
- Intermediate-level knowledge of power generation or engine products.
- Experience with high voltage/low voltage systems (optional).
- Strong customer service experience.
- Expertise in engine systems and aftertreatment systems (ATS).

**Job** Service

**Organization** Cummins Inc.

**Role Category** On-site

**Job Type** Technician

**ReqID** 2403752

**Relocation Package** Yes


  • Service Technician

    4 months ago


    Gurugram, Haryana, India Joseph Leslie Dynamiks Mfg. Pvt. Ltd Full time

    Designation - Service Technician Work Location - Gurugram, Haryana Responsibilities - A technician who will be responsible for the maintenance and repair of Breathing Apparatus Training Gallery which comprises various electrical/mechanical equipments including Air Compressors, B.A. sets etc.. - This person commonly will work on clients sites in Gurugram,...


  • Gurugram, Haryana, India Cummins Inc. Full time

    **DESCRIPTION** **Key Responsibilities**: - Independently performs diagnostics and completes repairs on equipment at customer site. - Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize product downtime. - Coaches on preventative maintenance and/or repairs completed by more experienced...

  • Maintenance Technician

    5 months ago


    Gurugram, Haryana, India Gowork Placement Service Full time

    Looking for Supervisor & Technician for Maintenance & Service for Gurgaon Location( Elevator) Basically from **Elevator Background** Exp - B.Tech/diploma/ITI - Electrical/Mechanical Location - Gurgaon Pay: ₹8,086.00 - ₹46,296.86 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly...

  • Automotive Technician

    5 months ago


    Gurugram, Haryana, India Triumph Hyundai Manesar Service Center Full time

    **Job description** **Company name**: Triumph Hyundai Manesar Service Center **Address**:9W2V+J46, Sector 1B, Manesar, Gurugram, Haryana 122051 **Key Skills** We are looking for an atleast 1 years experienced Automotive Technician to join our team ASAP. **Roles & Responsibilities** - Perform routine automotive maintenance tasks. - Maintain a working...

  • Orthopaedic Technician

    4 months ago


    Gurugram, Haryana, India Organic121 Scientific private limited Full time

    Duties & Responsibilities - Assist orthopaedic surgeons during procedures - Prepare patients for surgery by washing and disinfecting incision sites - Remove casts and splints - Take X-rays and MRIs - Clean and maintain equipment - Keep surgical areas clean - Stock supplies - Transport patients - Keep records - Answer patient questions - Assist with physical...

  • Service Technician

    2 hours ago


    Gurugram, Haryana, India IEC Air Tools Full time

    We hire professionals with a combination of technology and domain expertise at various positions. It also presents suitable opportunities to fresher’s. We are looking for Enthusiastic, Self-driven, Analytical, Solution-oriented and customer centric people like you. If tackling comprehensive and complex challenges in resolving customer’s ground issues...

  • Technician

    2 months ago


    Gurugram, Haryana, India SmartQ Bottle Lab Technologies Pvt Ltd Full time

    We are seeking a skilled **Technician** to join our team and ensure the smooth operation of technical systems and equipment within our food court facilities. The Technician will be responsible for performing routine maintenance, troubleshooting technical issues, and ensuring that all systems meet safety regulations. The ideal candidate will be proactive in...

  • Service Technician

    5 months ago


    Faridabad, Haryana, India UNIMAX Full time

    Job Title- Service Technician - HVAC- Gender Preference- Any- Number Of Vacancy- 1- Industry Area- Manufacturing / Production / Quality- Key Skills- AC Technician, Heat Ventilation Air Conditioning- Qualification- Diploma- Salary (Per Annum)- 2 Lac 50 Thousand To 3 Lac 50 Thousand- Work Experience- 2 - 5 Years- Job Requirement- Interview for post of Service...

  • Assistant Technician

    5 months ago


    Gurugram, Haryana, India Gowork placement Services Full time

    1. Key Responsibilities: 1.1 Assisting in Service & Maintenance of elevator machinery & equipment 1.2 Carrying, Arranging & cleaning tools for the use of Technician 1.3 Using Personal Protective Equipment while assisting Technician in Elevator Installation 1.4 Cleaning elevator cars, motor rooms, pits and moving sidewalks 2. Roles and Responsibilities...

  • Solar Technician

    5 months ago


    Gurugram, Haryana, India K.R. Mangalam University Full time

    **Job Type**:Full Time**Required Experience**:1-12 Years**Job Location**:Gurugram**Solar Technician** **|| Greetings from KR Mangalam Group ||** **Qualification**: - Diploma/B.tech in Related field Experience - +5 years of experience is preferred **Electrical Solar Technician Responsibilities: - ** - Assess the job site, identify and resolve any...


  • Gurugram, Haryana, India Fluor Corporation Full time

    The role of the Principal Information Technology (IT) Technician is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and...

  • Electrical Technician

    5 months ago


    Gurugram, Haryana, India Nurturing Interns Private Limited Full time

    **Job Description: Home Automation Installation Technician** **Position Overview**: **Key Responsibilities**: - **Installation and Configuration**: Install and configure home automation products according to client specifications and project requirements. - **Electrical Expertise**: Demonstrate proficiency in electrical engineering principles and...

  • Technician

    5 months ago


    Gurugram, Haryana, India Vighnaharta Screening Pvt. Ltd. Full time

    **Technician Criteria-** **1. 4-6 years of technician/mechanic experience.** **2. ITI/Diploma.** **3. No service advisor experience.** **4. No commercial vehicle experience.** **Car trade.** **6. Experience in OEM based companies i.e., Mahindra First Choice, Maruti True Value is** **accepted.** **7. No Plant/manufacturing-based experience.** **8....

  • Iti Technician

    6 months ago


    Gurugram, Haryana, India Naukripay Full time

    technician is a skilled employee who repairs, installs, replaces, and services various types of equipment and systems. Each day, a technician spends time tackling different tasks, depending on the issue, such as analyzing problems, running tests, and repairing equipment. Is being a technician a good career? meeting with clients virtually or during sales...

  • Technician

    4 weeks ago


    Gurugram, Haryana, India Inn4Smart Solutions Full time

    **Inn4Smart Solutions Pvt. Ltd.** **About Us** Inn4Smart Solutions Pvt. Ltd. is a software company dealing in A gated community software that makes life easier for everyone, from residents, housing teams and management committee members to security officers and facilities managers.Inn4 Smart Solution was founded with the goal of reducing information...

  • Hvac Technician

    4 weeks ago


    Gurugram, Haryana, India Dreesti Airtech Solution Private Limited Full time

    **Location**: Sector 49, Gurgaon **Reports To**: Senior HVAC Technician / HVAC Supervisor **Employment Type**: Full-Time **Experience Level**: Entry-Level to 2 Years of Hands-On Experience in VRV/VRF Systems **Job Summary**: We are seeking a skilled and eager **Junior HVAC Technician** with hands-on experience in **VRV (Variable Refrigerant Volume)** and...

  • Technician

    5 months ago


    Gurugram, Haryana, India Altruist Technologies Pvt Ltd Indore Full time

    1. 4-6 years of technician/mechanic experience. 2. ITI/Diploma. 3. No service advisor experience. 4. No commercial vehicle experience. Car trade. 6. Experience in OEM based companies i.e., Mahindra First Choice, Maruti True Value is accepted. 7. No Plant/manufacturing-based experience. 8. Can read and understand basic English. 9. License and Driving...

  • Electrical Technician

    4 weeks ago


    Gurugram, Haryana, India Inn4Smart Solutions Full time

    Job description Inn4Smart Solutions Pvt.Ltd About Us Inn4Smart Solutions Pvt. Ltd. is a so ware company dealing in A gated community so ware that makes life easier for everyone, from residents, housing teams and management committee members to security officers and facilities managers. Inn4 Smart Solutions was founded with the goal of reducing Informa on...

  • Electrical Technician

    5 months ago


    Gurugram, Haryana, India Inn4Smart Solutions Full time

    Job description Inn4Smart Solutions Pvt.Ltd About Us Inn4Smart Solutions Pvt. Ltd. is a so ware company dealing in A gated community so ware that makes life easier for everyone, from residents, housing teams and management committee members to security officers and facilities managers. Inn4 Smart Solutions was founded with the goal of reducing Informa on...

  • Av Technician

    4 months ago


    Gurugram, Haryana, India Hyatt Regency Gurgaon Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The AV Technician is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. **Qualifications**: Qualification in Electrical/Mechanical Engineering and/or Building...