Agm-postpaid Operations

2 weeks ago

Indore, India Vodafone Idea Full time

Job Req ID: 42516- Location: Indore, IN- Function: Retail- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

Area Retail Lead

**Job Level/ Designation
M2/AGM

**Function / Department**

Postpaid

**Location**

Indore

**Job Purpose**

To manage the profitability of the company owned store

**Key Result Areas/Accountabilities**
- Drive and facilitate uniform customer experience excellence agenda across Stores-TNPS,Vi Search Utilization, Retentions, EQ,FOCS complaints
- "Drive and facilitate target achievement of:
Postpaid RGA, MNP, Family Acq
- Acq. Churn & T4M/T6M Retention
- Plan upgrades, Premium number, Mifi, International Roaming Packs, Prepaid
- 100% HSW compliance with 0 fatalities
- NIP Penetration: 75% CREs earning > 90%
- Attrition
4
- Drive Profitability [LFS] by reduced OPEX and by building new lines of business.
- "Improve on people retention.
- Drive Digital to meet changing business processes in line with organization strategy.

**Core Competencies, Knowledge, Experience**
- People Management
- COCO store Management

**Must have technical / professional qualifications**
- 7+ Years of exp

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Agm-retention&collection

    1 week ago

    Indore, India Vodafone Idea Full time

    Job Req ID: 39527- Location: Indore, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Director Operations BPO

    Found in: beBee jobs IN - 3 days ago

    Indore, Madhya Pradesh, India timesjobs Full time

    We are looking for Director Operations for a Leading Global BPO in Indore... CANDIDATES WILLING TO RELOCATE INDORE SHALL APPLY.Looking for candidates currently working with Known/Reputed International BPO Only as AGM, DGM, AVP, GM, Or Sr Manager Operations with 2 yrs exp in current role.Should have good stability with all organizationsShould have experience...

  • Director Operations BPO

    Found in: beBee S IN - 3 days ago

    Indore, India timesjobs Full time

    We are looking for Director Operations for a Leading Global BPO in Indore... CANDIDATES WILLING TO RELOCATE INDORE SHALL APPLY.Looking for candidates currently working with Known/Reputed International BPO Only as AGM, DGM, AVP, GM, Or Sr Manager Operations with 2 yrs exp in current role.Should have good stability with all organizationsShould have experience...

  • AGM - MS Insourcing

    Found in: Whatjobs IN C2 - 3 weeks ago

    indore, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Agm - Service Operations

    4 days ago

    Indore, India Vodafone Idea Full time

    Job Req ID: 40457- Location: Indore, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm-service Partner Ops

    6 days ago

    Indore, India Vodafone Idea Full time

    Job Req ID: 39739- Location: Indore, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...