Customer Support Executive
3 weeks ago
On-time execution of work
- Zero customer complaints
- Effective follow-up for execution and due payment collection
7.
**Responsibilities**:
(*List all the
responsibilities the position
has to perform.
*Specify all the
mandatory as well as
associated
responsibilities)
- Independently manage P.O. related work communication from the
quoting stage to completion with all stake holders.
- Act as a liaison between the team at the office and site, as well as
with Customers, throughout the execution.
- Expected to take the lead during execution and resolve issues with
the support of relevant team members.
8.
Capabilities and
competencies
(*List all the functional
capabilities and
competencies this
positions requires.
*List the behavioral
competencies required)
- Capable of handling customer queries and complaints.
- Strong coordination skills to manage internal and external
stakeholders effectively.
- Problem-solving and multitasking abilities.
- Organizational skills and, including time management, planning,
goal setting, and decision-making.
9.
Experience
(Clearly specify the
minimum and maximum
experience)
- Minimum 3-5 years of experience, preferably in the Signal &
Telecommunication or Railway sector.
- Knowledge of tendering and billing processes.
10.
Qualification
(Mention the educational
qualifications )
- Bachelor's degree in Engineering, Management, or a related field.
- Proficiency in MS Office.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9022010231
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