Customer Care Executive

3 months ago


New Town Kolkata West Bengal, India SOMRIDDHI DIGITAL PRIVATE LIMITED Full time

e at SOMRIDDHI DIGITAL are hiring for Telecaller Cum Customer Care for Kolkata location.

**Responsibilities**

Inbound/Outbound Calls II Good Communication
- Inform customers about the company's products/services and offers
- Manage inbound/ outbound customer calls in a timely manner
- Generate leads that develop into new customers
- Identify customer's needs and convince the customer to buy the product/service
- Gain comprehensive product/service knowledge and clarify information wherever required

**Qualifications**

Minimum 12th pass and good communication in Hindi and Bengali.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Cold calling: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Bengali (preferred)

**Speak with the employer**
+91 8100452409



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