Payment Lifecycle Associate

1 day ago


Goregaon Mumbai Maharashtra, India JPMorganChase Full time

**JOB DESCRIPTION**
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

**Job Summary**:
**Responsibilities**:

- The role involves close coordination and working with other Control Room operations sites to ensure business goals and objectives are met.
- Identify and report business/client/technology impacting incidents which warrant escalation to the Incident Manager. Engage with LOB Management, Production Support and other Technical support groups to resolve and remediate alerts and incidents. Notify upstream and downstream impacted operation managers of business impact.
- Advance the automation of Command Center functions
- Identify opportunities for strategic improvement or mitigation of business interruption and other risks
- Manage clearing house and federal reserve back extensions
- Manage a team of 3 Analysts performing monitoring activities also

**Required qualifications, capabilities, and skills**
- 8+ years of operations experience and mainframe technical experience
- 3+ years of management experience with a small team
- Excellent communication, presentation (both oral and written) & influencing skills
- Strong ability to work well under pressure and work independently
- Proven experience to deliver effective escalation and timely communication
- Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required
- Ability to manage multiples priorities and prioritize workload accordingly to meet key deliverables

**Preferred qualifications, capabilities, and skills**
- Knowledgeable of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
- Create executive presentations (both individual slides and structured presentations)
- Tableau and Alteryx knowledge preferred but not required

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.



  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You will in the management of the business deliverables and the team. The role/ position would also assume the responsibilities of shift manager and will report to the VP of India Operations. The role would involve develop a team of around 12 to 18 people. The role involves close coordination and working with other client operations sites...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You will in the management of the business deliverables and the team. The role/ position would also assume the responsibilities of shift manager and will report to the VP of India Operations. The role would involve develop a team of around 12 to 18 people. The role involves close coordination and working with other client operations sites...


  • Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole &...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The TS Billing Operations Manager is expected to learn and be immersed with all the production sub-processes within TS Billing. **Job Summary**: **Responsibilities**: - Management of a team with the following core responsibilities among others: - Timely and regular Performance reviews - Preparation of Individual scorecards - Supporting...


  • Mumbai, India JPMorgan Chase & Co. Full time

    You will be reporting to associate for the function . The role would involve managing indirectly a team of around 8 to 10 team members. The role involves close coordination and working with other client operations sites to ensure business targets are met. Job Summary: As a Payment Lifecycle Analyst within our Operations team, you will manage the...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The primary responsibility will be supporting new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. This unit will be the central operations contact for client...


  • Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** The primary responsibility of this position is to support the day to day Operations for the Global Investigations Function.. The role involves handling on completed payments and their investigation and resolution for our Global clients. **Responsibilities**: - Handle inquiries from Global clients and work towards their effective...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Responsibilities**: - Ensure investigations and transactions are processed in accordance with documented procedures - Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met. - Process Manual instructions received on fund / wire transfers for global currencies. - Analyze...


  • Mumbai, India JPMorgan Chase & Co. Full time

    You will in the management of the business deliverables and the team. The role/ position would also assume the responsibilities of shift manager and will report to the VP of India Operations. The role would involve develop a team of around 12 to 18 people. The role involves close coordination and working with other client operations sites to ensure business...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. **Job Summary** The primary responsibility of this position is to manage the day to day Operations for the Payments Processing Function for Finance and EMEA function. You will be reporting to the team...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. **Job Summary** **Responsibilities**: - Strengthen and monitor control environment - Ensure all deliverables are completed correctly and issued to clients per timetable - Provide timely information to...


  • Vihar Road, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: Securities services Operation along with our Markets business, helps service our core client segments: Asset Managers, Asset Owners, Insurance, Banks/Broker Dealers and Hedge Funds and Alternatives As a Trade Lifecycle Associate you'll be responsible for end to end process of securities settlements lifecycle, managing...


  • Mumbai, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job Responsibilities would include: - ** - **Provide overall supervision / leadership to the staff during his/ her shift operating window.**: - **Monitor and report shift and site/ shift performance.**: - **Review staffing and volume trends to ensure the optimal capacity plan is in place.**: - **Foster information sharing so that...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Build your career in Trade Lifecycle while working in the world’s most innovative bank which values creativity and excellence **Job Summary**: As a member of our Marketing Materials Team under the Client Reporting Group, we look first and foremost for people, who are passionate around solving business problems through a logical...


  • Mumbai, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Responsibilities**: - Define and analyze end-to-end business flows - Contribute to test plan development and execution - Create and maintain project plans, drive accountability, and ensure target deliverable dates are achievable by the global operations team - Drive progress on tasks and action items through regular status meetings...


  • Mumbai, India JPMorgan Chase & Co. Full time

    Job Responsibilities: As a Cash Operations Transaction Processing Manager, you'll define and analyze business flows related to the delivery of Treasury Service payment services, while contributing to test and project plans. Manage day-to-day processing and operational activities within the required timelines. Ensure accuracy and quality is...


  • mumbai, India JPMorgan Chase & Co. Full time

    Job Responsibilities: As a Cash Operations Transaction Processing Manager, you'll define and analyze business flows related to the delivery of Treasury Service payment services, while contributing to test and project plans. Manage day-to-day processing and operational activities within the required timelines. Ensure accuracy and quality is...


  • mumbai, India JPMorgan Chase & Co. Full time

    Job Responsibilities: As a Cash Operations Transaction Processing Manager, you'll define and analyze business flows related to the delivery of Treasury Service payment services, while contributing to test and project plans. Manage day-to-day processing and operational activities within the required timelines. Ensure accuracy and quality is...


  • Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job responsibilities** - **Understanding clients’ relationships with the bank.**: - Developing, maintaining, and broadening partnerships with Clients (internal and external). - Resolving external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and tracking and monitoring inquiries via an...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...