Telecaller
1 month ago
**Job Title: Telecaller with CRM Experience (Female)**
**Location: Riverdale Aerovista, Sales Office, Adjoining Aerocity, Near Dyalpura, Mohali, 140603**
***
**Responsibilities**:
- Conduct outbound calls to prospective customers and generate leads.
- Handle inbound calls from existing and potential customers, addressing their queries and providing information about our products/services.
- Utilize CRM software to maintain accurate and up-to-date customer information.
- Build and maintain strong customer relationships through effective communication and follow-up.
- Collaborate with the sales team to ensure a seamless customer experience and assist in achieving sales targets.
- Document and report customer feedback to the relevant teams for continuous improvement.
- Meet or exceed daily, weekly, and monthly call and lead generation quotas.
**Requirements**:
- Minimum of 6 months of experience as a telecaller with a focus on CRM.
- Excellent verbal communication skills in English and any additional language is a plus.
- Proficient in using CRM software to manage customer interactions and data.
- Strong interpersonal skills and a customer-centric approach.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with Microsoft Office Suite.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 9988249788
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