Relationship Officer

**Job description**

**PURPOSE**

Relationship officer in Group loans is responsible for Sourcing Group loan files by enrolling new members to the society & to collect their repayment weekly basis without dues.

**DUTIES & RESPONSIBILITIES**
- RO should do morning report from the center on collection days before 8:00 AM.
- On days of no collection demand RO should conduct market surveys and Area surveys accurately to enroll new members conducting Formation Meeting & Know exactly the quality of life of the members in each area.
- Eligible Members should be given a detailed CGT meeting
- After CGT & successful Highmark process the proofs required for the loans & membership should be collected ensuring all proofs are self-attested
- The RO should maintain a good relationship with the loan members and their nominees throughout the tenure & should always help them in case of enquiries regarding our society and loan products.
- When Members are ready for GRT the information must be submitted to Branch Manager
- After the loan is disbursed to the members, the RO shall inform all the members about the date of first collection & meeting day after the approval of Branch Manager.
- The cash received from the field must be handover to the Accounts/branch on the same day after getting verified by Branch Manager.
- RO should ensure all centres are having Centre Meeting Register (CMR)
- Demand sheets must be filed on daily basis after getting signed by BM & Accounts / branch CRE.
- Daily Collection Report should be submitted to the Branch Manager.
- It is also their responsibility to keep the ID card
- It is the responsibility of the RO to file Daily Demand Sheets
- It is the responsibility of the RO to properly forward the loan documents to the branch & custody of it.

**Job Type**: Permanent

**Salary**: ₹15,000.00 - ₹18,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

*Speak with the employer* +91 9072597488

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**Posted**: 21 September 2023

**Views**: 2727

**Applications received**: 26 total

Budget

**Job budget**: Not sponsored

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**Salary**: ₹17,500.00 - ₹22,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ottappalam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9072594711