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Junior IT System Administrator

2 months ago

Navi Mumbai, India TCM Services Pvt Ltd Full time

**Company Description**

Welcome to TCM, we are a team of people who started a company in 2016, and our motive is to provide the best customer service to our clients globally. TCM currently owns two companies in the United States of America, and in India have their Shared Service Centers based out of Navi Mumbai

**Designation: Jr. IT System Administrator**

**Job Role**:

- Diagnosing and troubleshooting hardware and software issues on desktops, laptops, mobiles, audio-visual & tablets
- Providing End User Support and Remote Support
- Experience in addressing complex issues & demonstrated problem management
- Knowledge of Servers / Switches/storage deceives / VoIP Phones
- Installation & configuration of operating systems such as Windows, Mac OS, etc.
- Troubleshooting on network connectivity issues in LAN / WAN environment
- Vendor Management & Asset Management
- Basic knowledge of networking
- Monitoring and resolving tickets from vessels on the Support desk platform.
- Microsoft Office installation and trouble-shooting
- Good knowledge of Hardware & Networking

**Qualifications & Work Experience**:

- Minimum Experience - 0.6 to 2 years of IT experience
- Flexible or rotational shifts as per requirement

**Required Skills**:

- Good Listening skills
- Strong prioritization skills, multi-tasking skills, and works with a sense of urgency, ability to know how to prioritize tasks in a fast-paced and changing environment
- Ability to multitask
- Available to work night shift’s
- Ready to work from our headquarters in Navi Mumbai (Millennium Business Park, Mahape )

**Shift Timings**

Monday to Saturday - 19:00 hrs. to 05:00 hrs.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Flexible shift
- US shift

Ability to commute/relocate:

- Mahape, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

Application Deadline: 02/01/2023
Expected Start Date: 02/01/2023

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