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International B.p.o Voice Process
2 weeks ago
**Full Job Description**
**Responsibilities**:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Adhering to all company policies and procedures
**Basic Requirements: -**
- Undergraduate or Graduate
Willing to answer calls from customers and resolve their queries
- Excellent communication skills
- Good written, verbal and listening skills
- Should be open to work in Night Shifts
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹252,000.00 - ₹326,000.00 per year
**Benefits**:
- Health insurance
- Internet reimbursement
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
**Job Types**: Full-time, Fresher
**Salary**: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7340833828
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