Ingenius - Product Designer

3 weeks ago

Bengaluru, India Upland Software Full time

Product Designer

**Job Description**:
**Opportunity Summary**:
We are looking for a product designer that can help build the future of our product by contributing to every aspect of the product development process - from user research, to brainstorming ideas, to crafting the most delightful interaction, to polishing pixels. You’ll flex your full range of research, product design, interaction design, and visual design muscles.

**What would you do?**:

- You’ll own the end-to-end experience of how our customers interact with the product.
- You’ll be the strongest advocate for our users by contributing to the product design strategy all the way to the UI details.
- You’ll work closely with product managers to understand problems and identify user needs and motivations.
- You’ll use effective user science (user testing, surveys, etc.) to uncover the best solutions to high potential user problems.
- You'll work closely with engineers, to help with the implementation of designs, ensuring design solutions are understood and executed correctly.
- You’ll be learning and contributing through regular design meetings and weekly critiques with other designers.
- You’ll align regularly with other designers in the same org to grow the design practice.
- You’ll be defining and maintaining UX best practices, ensuring consistency and usability across products.
- You’ll be reporting to the Product design manager and the Director of Product.

**What are we looking for?**:
**Technical Skills**:
The following skills are needed for this role.

**Experience**
- You have at least 2+ years of experience designing quality digital products and systems that have shipped (not just websites).

**Primary Skills**
- You can design simple, elegant interactions for complex task flows.
- You have experience designing tests and prototypes, performing user testing, and synthesizing results to inform your design decisions.
- You can create beautiful hi-fidelity mockups, preferably using Sketch.
- You have excellent communications - you can clearly articulate product design decisions and the reasoning behind them.
- It’s a bonus if you have experience working within teams that incorporate Lean UX and/or agile methodologies

**Soft Skills**

**You have an insatiable curiosity**

You relish examining a problem space and are comfortable navigating ambiguity. You’re curious not only about users, but the products and the business that aim to serve them.

**You’re deeply empathetic**

You demonstrate deep empathy by understanding the context and drivers that explain users’ motivations and behaviors. You build a common understanding of the user to the larger team. You’re biased toward asking why something is before opening your sketchbook or offering solutions.

**You’re strategic**
You comfortably balance user needs, business objectives, and technical constraints. While you understand the strategy and business, you still sweat the details.

**You’re a systems-thinker**

You understand how each individual decision impacts the overall experience. You’re able to break down complex problems and solve them systematically and confidently.

**You exhibit ownership over everything you do**

You steer a project to success without formal authority. You push back effectively when you feel that a particular approach will take the team further from desired outcomes. You proactively identify unspoken needs and considerations to your teammates.

**You’re oriented toward the team**

You strive to improve how the cross-functional and Design teams work together. You’re biased toward collaboration and deeply believe that the best outcomes come from working toward them together.

**You’re an adept communicator**

**You love the craft of design**

You consistently maintain a high standard of excellence but you can comfortably balance between perfection and delivery.

**Growth Skills**
- Possesses a good work ethic; a self-starter with a desire to grow
- Always looking for better ways to get the job done

**Qualification**:
Bachelor’s degree and 2+ years of experience in UX. Any additional certifications are a plus, but not required.

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. **Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance**. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

**About the Products**:
This role supports one product within Upland’s product portfolio, InGenius. The product helps agent productivity and inc

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