Receptionist

3 months ago

Kanpur, India Shri Anandeshwar Services Pvt. Ltd. Full time

**Job Summary**:
As a Receptionist, you will be the first point of contact for our organization. Your role is pivotal in creating a welcoming and professional atmosphere for guests, clients, and employees. Your responsibilities will include managing phone calls, coordinating appointments, handling administrative tasks, and ensuring a seamless flow of communication within the company.

**Responsibilities**:
Front Desk Operations: Greet and welcome guests in a courteous and professional manner. Manage incoming calls, redirect them appropriately, and take accurate messages when needed.

**Appointment Scheduling**: Coordinate and schedule appointments, meetings, and conference rooms as per the requirements. Manage calendars and keep track of staff availability.

**Information Management**: Maintain a tidy and organized reception area. Keep records of visitor logs, incoming and outgoing correspondence, and manage databases efficiently.

**Communication Liaison**: Act as a communication hub between different departments, ensuring smooth information flow and prompt relay of messages.

**Customer Service**:Respond to inquiries and provide information about the organization’s services, products, or policies. Assist visitors and employees with general inquiries or directions.

**Problem Solving**: Address and resolve any issues or conflicts that may arise at the front desk or with incoming requests, seeking assistance from appropriate channels when necessary.

**Requirements**:
**Communication Skills**: Excellent verbal and written communication skills. Ability to interact professionally with diverse groups.

**Organizational Skills**: Strong organizational abilities to manage multiple tasks efficiently and prioritize effectively.

**Customer Service Orientation**: A customer-centric approach with a friendly and positive attitude towards assisting guests and employees.

**Adaptability**:Ability to adapt to changing situations and handle unexpected challenges with composure.

**Professionalism**: Maintain a professional appearance and demeanor at all times, upholding company values and standards.

**Preferred Qualifications**:
Previous experience as a receptionist or in a customer-facing role is preferred but not mandatory.

Diploma or certification in office administration or a related field would be advantageous.

This job description outlines the primary duties and qualifications expected of a Receptionist in our organization. The role requires a proactive individual who can effectively manage the front desk operations while maintaining a high level of professionalism and customer service.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9569298053

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