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E-commerce Executive

7 months ago


Alkapuri Vadodara Gujarat, India A Wooden Story Full time

Job Title: E-Commerce/Customer Service Executive

Company: A Wooden Story

Location: Vadodara, Gujarat

**Salary**: ₹10,000 - ₹15,000 per month

Experience: Fresher/2-3 years in this field

**Job Description**:
A Wooden Story is seeking an enthusiastic individual to join our team as an E-Commerce/Customer Service Executive for Amazon.

**Responsibilities**:

- Manage Amazon seller account, including product listings, order processing, and inventory management.
- Respond promptly to customer inquiries and resolve issues efficiently to ensure a positive shopping experience.
- Monitor and analyze sales metrics to identify trends and opportunities for improvement.
- Collaborate with the marketing team to optimize product listings and promotions.
- Stay updated on Amazon policies and industry trends to maintain compliance and competitiveness.

**Requirements**:

- Bachelor's degree in business, marketing, or related field preferred.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office and e-commerce platforms.
- Attention to detail and ability to multitask in a fast-paced environment.
- Prior experience in e-commerce or customer service is a plus but not required for enthusiastic beginners.
Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person