Engr Ii-systems Analysis

6 months ago

Chennai Tamil Nadu, India Verizon Full time

**When you join Verizon**:
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

**You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs.**
- Good at requirement gathering by coordinating with business teams and converting it into a measurement plan.
- Conduct root cause analysis on performance anomalies and make recommendations to optimize.
- Understand the KPIs and metrics and help designing the requirements for the technical teams to follow the Analytics framework
- Experience in designing high level and low level documents.
- Identify, manage and maintain, troubleshoot tracking and conversion defects
- Heavy hands-on utilization of Adobe products: Adobe Analytics (SiteCatalyst), Data
- Warehouse and Analytics Ad Hoc

You are a demonstrated professional who can effectively own and prioritize multiple work streams as well as to adapt during sometimes pressured situations. You display initiative and resourcefulness in achieving goals, but are also comfortable brainstorming and sharing ideas in a team environment. You have excellent communication skills with the ability to speak effectively to both internal and external stakeholders. You are able to partner across multiple business and technology teams. You have strong e-commerce experience in quantitative customer research / root cause analytics with attention to detail, adaptable to change and tight deadlines, and are focused on quality.

You'll need to have:

- Bachelor’s degree (business, marketing, information systems, analytics/business intelligence, engineering, mathematics, statistics, or other related technical discipline) or two or more years of work experience.
- Two or more years of professional work experience as a business analyst.
- Adobe Analytics / Sitecatalyst or related platform (ex. Google Analytics) experience.

Even better if you have:

- Ability to forge strong relationships with both IT (web, ops, development, etc.) and business (Product LineManagement, Marketing, Metrics/Analytics, Legal, Testing, etc.) teams
- Proven critical thinking, creative problem solving, and decision-making skills with ability to work effectively in a highly collaborative and hyper-changing environment.
- Experience with Business Intelligence tools.
- Adobe experience platform

**Where you’ll be working**: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

**Scheduled Weekly Hours**: 40

**Diversity and Inclusion**:
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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