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Patient Counselor
2 weeks ago
Female only Bachelor preferred. Job Responsibility:
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
Competency:
- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability
Qualifications & Skills:
- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kukatpally, Hyderabad - 500072, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Telugu English Hindi (preferred)
**Speak with the employer**
+91 9490119999
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